Has anyone else had problems getting their SNES system back from @Voultar ? He has had my system for over a year and when I asked nicely for it to be returned I get this in response? I understand he has had several problems but it's been over a year.
Wow is the @FirewallaLLC East Coast warehouse slow. It's been 1 week since I've ordered and I still don't have anything but a tracking number that says USPS doesn't have my package.
I'm not expecting Amazon speeds but the 3PL they're using isn't it when I've bought things on eBay that have already arrived from farther away in the same time.
This information is all based on public records.
Go to the Kentucky Secretary of State Business Entity(link below) and Search for Voultar
https://t.co/3A3mkoSXZZ
If you scroll down you'll see the registered agent. A registered agent for an LLC is the person who is designated to handle correspondence about the business.
Next visit the Kentucky Attorney General consumer complaints page https://t.co/LlgaPUsZbd
Near the top you'll see a link that says Consumer Complaint and Mediation Request form click on that and fill it out. You'll want to use the information that you got from the business entity search above.
You should also file a complaint with your states attorney general. The process should be similar.
You can also file a complaint with the Better Business Bureau at https://t.co/vHO7cHT5va
Choose the first option of I want help resolving a problem with a business, then click the green Start Complaint button.
If you search Voultar LLC it will not return a result at the time of this posting. You'll need to look for the link that says BBB Business Information form. You'll then need to fill out a profile about the business. Again you can use public information to answer all the relevant questions. Continue on with the complaint, the process will be similar to the ones above.
Has anyone else had problems getting their SNES system back from @Voultar ? He has had my system for over a year and when I asked nicely for it to be returned I get this in response? I understand he has had several problems but it's been over a year.
After thinking about it. I'm done. I've proven my point and I was rewarded with a broken system. I would rather spend my summer watching baseball and going to theme parks than doing this. I wish everyone else the best of luck with getting your system back.
I would do this again in a heartbeat because if you don't stand up to bullies their behavior is rewarded.
Below this tweet is a guide I wrote on how to complain to the attorney general of KY and the Better Business Bureau. May it serve you well.
I got my system today! The install was the advanced install as promised but there's a problem, it's all yellow.
I have another Super Nintendo that I've been using so I tested things again with my setup and it's fine (the second picture)
I've also attached pictures of the install. I hope others have better luck and service than I did.
I'm going to evaluate my options from here.
When you get your system be sure to open it up and see what kind of install was done, Basic or Advanced.
The pictures below show the easiest way to tell as there are 3 more wires on the advanced install. Another image explains the difference between the two installation types. You can find more on the wiki.
I asked what install would be performed on May 2025 and was told he would only be doing Advanced installs.
https://t.co/Ssjce3CnOf
@MCarnage Oh, I only do advanced installation. I would never offer a service like that and not offer the absolute best of the best option as the standard.
I'll be honest this is not the update I had planned for Saturday but after being 'ready to ship' since Wednesday night my Super Nintendo was picked up by USPS this morning! Now we wait.
SO this has been happening to others? I thought I was completely alone. Ive attempted to contact him multiple ways and Ive sent him a very cordial and understanding DM here on X months and months ago (after multiple emails well before that) and he can't even dignify it with any response. I wish he'd just tell me what sup or at the very least send it back to me. It's my only childhood console I had left and I only want it back.
No you are not alone!
this has been happening to others I know of at least 8 folks (count you and myself) and a reddit thread all talking about how he won't contact them or even return their systems.
Folks are afraid to confront him because you get abusive emails or he won't return your system. I've been waiting for 471 days (from the day he received my system) so guys you've got nothing to lose.
My tracking number generated last night hasn't shown USPS has my system. I'll post a full update on Saturday evening if there's still no movement for my next steps. I recognize he is an LLC in KY so I've been looking into the Kentucky Attorney General Consumer Complaint page. Remember Consumers have rights! https://t.co/LlgaPUsZbd
@Voultar Hello? Voultar? Will you please acknowledge/respond to me? You don't respond to any emails, you haven't looked at the message here on X I sent you last year... Im just asking for my childhood console back.
@Voultar Is there any chance I could get my SNES back? I miss it and I under youve had circumstances but it's been over a year. I'm willing to pay for return shipping