Day and night, the team members at 211 talk to people who are scared, frustrated, and confused. And since the start of the pandemic last year, they have served as essential workers, answering calls around the clock and helping more people than ever before. #Team211
211 makes the social service ecosystem run more efficiently, ensuring that people in need connect with agencies that can help them in the right way. Using 211 data helps local United Ways across Michigan identify where resources should be invested to solve persistent challenges.
211 specialists are mental health first responders. In 2020, they answered millions of calls about mental health and suicide prevention, making it one of the top needs of the year. 211 helps every person in every community access essential services like counseling.
211 helps families stay in their homes, with connections to rent/mortgage assistance. As 1 in 5 renters are not caught up on their rent, help with housing expenses was one of the top 3 requests from 211 callers last year.
In a crisis, in a disaster, in a pandemic, 211 is here.
According to a recent survey by the Census Bureau, 1 in 8 American adults reported that their household sometimes or often didn’t have enough to eat in the past 7 days, more than three times the pre-pandemic number. 211 is here to help every person in every community find food.
Last year, during more than 20 million calls 211 team members connected struggling families to critical resources. From Hello to Help, these essentials workers were there. Happy 211 Day! #Team211#LiveUnited
211 helps with food, disaster assistance, crisis counseling, health care, and housing. Get the word out by telling at least 2 people about 211. #Team211#LiveUnited
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