Matthew Jones

Assistant Headteacher | Teacher of Maths | NPQSL

[Matthew Jones @MJJ262]

@HSBCPremierUK
Tried calling 4 times to get to the right department for my request.
No-one who answered was able to help.
Just need to set-up a Trust account, which our solicitor says is straightforward. Can’t even get a number to call.

[Matthew Jones @MJJ262]

@TheAA_UK
Took European Breakdown cover out from 28/3 to 5/4. Now coming back on 6/4, so need to extend. Called breakdown for help, they passed me onto membership, who are shut. Is there anyone at the AA who can help?

[Matthew Jones @MJJ262]

@TheAA_UK Need to call someone to amend breakdown policy (can’t do it on the app). Tried to find a number to call but keep getting sent to bots etc. what number can I call?

[Corbettmaths @Corbettmaths]

Finishing off the GCSE Paper 3 resources & am so grateful for the praise that we've received 🤩
As a thanks, we're giving away lots of mugs & pens! 🎁
To enter, RT by 9pm Tues
Also, schools planning ahead can make big savings with our fantastic discounts: https://t.co/ekrylj3GUa

[Matthew Jones @MJJ262]

@Eurotunnel
Still stuck. Haven’t moved despite being told we can go left when we get through.
Despite paying double we are getting the same service. ‘Free’ food does not make up for this mess. You are ruining holidays.

[Matthew Jones @MJJ262]

@Eurotunnel
Paid extra for flexi plus. Sat at Calais in a mess of a queue. Nobody going anywhere. Car park is dangerous for pedestrians. Unclear what extra benefit is.

[Matthew Jones @MJJ262]

@bt_uk
Moved to EE from BT early Dec. Went unlimited. You just texted that I am close to my old limit and could be charged. Unable to talk to anyone today. Thought you were supposed to sort out with EE. Also think I am being charged. Can you help?

[Kings International College @KingsIntColl]

We have been keeping a secret....Keslyn in Year 8 won a national competition to design an England football shirt! Today England lioness and Chelsea striker Aggie Beever-Jones, presented the shirt - created in collaboration with Nike - in a special assembly. We are so proud!!

[Matthew Jones @MJJ262]

@MilfordGolfClub
Group in front have lost two holes
Still not let through

[Matthew Jones @MJJ262]

@MilfordGolfClub
90 mins for 6 holes. Having a lovely wait on each hole

[Kings International College @KingsIntColl]

The awesome Mr Beezy, motivational speaker, at Kings today.

[Matthew Jones @MJJ262]

@TheAA_UK
Here we go again. Breakdown cover renewal up 27%, salary up 4%.
Ridiculous.

[Matthew Jones @MJJ262]

@TheAA_UK Thanks. Just sent the DM.

[Matthew Jones @MJJ262]

@TheAA_UK
I am trying to check which family members are on my policy. I can’t seem to find it on the app. Can you help please?
I have tried to call but the line has dropped off twice.
Then I need to know if we have any European cover with our gold policy? Thanks again

[Matthew Jones @MJJ262]

@TeachFirst
Expecting my NPQSL result today.
No email yet. Unable to login and password reset is not working. Emails to contacts get out of office replies.
Can you help?

[Matthew Jones @MJJ262]

@thameswater Hi Gemma, suggest we leave it. It is however ridiculous that a customer has to clean up. Thank you to you and your team for trying to resolve.

[Matthew Jones @MJJ262]

@thameswater
Leak on the road fixed - thanks.
I presume you expect us to clean-up the rocks etc on the road and parking space?

[Matthew Jones @MJJ262]

@thameswater Thank you for the update and checking.
I am going out to sweep up the small rocks etc that are on the parking space, so we can park outside our house again.
There will be no charge for this work.

[Matthew Jones @MJJ262]

@thameswater Still not tidied.
It also looks as it is leaking again. Photo attached (taken about 10 mins ago).

[Matthew Jones @MJJ262]

@thameswater 4.57pm on a Saturday.
Doesn’t look as if they are going to attend.
How do I complain to Thames Water and I guess the council / regulator?