Still the same disappointing system at Cars24.
They’re asking me to pay traffic fines from years before I even bought the car. I reported this issue when I purchased it, and it’s still unresolved.
Seriously… how is this acceptable?
#cars24inda
CARS24's AI calls are a perfect example that AI alone doesn't solve bad customer service. It doesn't listen, repeats outdated information, and escalates issues that have already been resolved. A broken process is still a broken process—even with AI🤣
#cars24