👥🤳Social validation happens through reviews, testimonials, or influencers. It is a phenomenon that can be leveraged by businesses. By sharing positive experiences, they can increase trust, credibility, and loyalty.
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#Social validation has been around since the beginning of humankind. As herd animals, we can't help but like what others like, whether it is an inspired cave drawing or the latest TikTok trend.
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Exactly! We can say that happy endings are not just for the movies 😆🎬 they are crucial in marketing as well! A positive experience makes the customer more likely to return 👍 @lets_NEUROmkt#NMKTRCH#MKTINGNEURO#XperientialMkt
If the product, buying experience, or communication is well run, BUT the end of interaction with a brand is disastrous, this is the part that will remain in the customer's memory. Marketers don't overlook this happy ending! 😉 #MKTINGNEURO#NMKTRCH#XperentialMkt@lets_NEUROmkt
The “Triune brain theory” proposes that the human brain is composed of three distinct evolutionary layers -Primitive, Limbic, and Neocortex,each with its own functions and behaviors.
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🧠 ANCHORING is a tactic used by retailers to make their discounted price seem much more #ATTRACTIVE. Buyers love feeling that they're getting the best DEAL. But sometimes it is all about perception.
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STORE or BOUTIQUE?
Having a boutique is associated with #luxury, premium products, and exclusivity.
💎🛍 Brands can have higher prices and still attract customers who are willing to pay more for the perceived value.
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"I like it, but I'm looking for more of a status symbol. Any way you can double the price?"
💡🤔 The value of a product isn't exactly determined by the seller, instead, it's all in the customer's head!
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People use comparisons to make decisions. Other options (like the pre-sale price) become the parameters against which we evaluate our choices, which is why that discount always feels like such a bargain (even if it isn't)!
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Exactly! Patagonia is not just a clothing brand, but instead a WAY OF LIVING. Activism, sustainability, and ethical practices are some of the values that inspire loyalty in their customers.
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An e.g of a lifestyle brand is Patagonia. It is known for its clothing and promoting sustainability. Customers’ll become loyal fans of the brand, not just for the products, but also for the lifestyle and values it promotes @lets_NEUROmkt#NMKTRCH#MKTINGNEURO#XperientialMkt
The holy grail of #branding is to elevate our brands to lifestyle brands, adding value to consumers & profits to balance sheets. Types range from aligning with values & interests (psychographic) to elevating life stages & culture (demographic).
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What do you see? 👁
Do you see a duck or a rabbit? 🦆🐰
It all depends on your PERCEPTION. If we shift our perspective we can see things in a different light.
Context → Perception → Experience
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Why do we feel so good right after buying expensive things? Blame the brain's reward system. 🧠💰🫤 →Shopping can make us release dopamine, but in the end leaves us feeling empty and guilty.
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Our expectations of a product don't always match the reality. This is the expectation-reality gap, which can be magnified by conceptual consumption. When we buy the idea of a product rather than what it really is.
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I couldn't agree more! Without UX, we risk creating products and services that are confusing, frustrating, and will ultimately fail to meet the needs of our target. I still can't figure out what it says 😆 @lets_NEUROmkt#NMKTRCH#MKTINGNEURO#XperientialMkt