Bumpy first experience at the new @ChickfilA in Towson MD. Order wrong twice, had to park and walk in. And missing that standard empathetic and happy customer service. And was $30 for two meals and 2 cookies! #NeedMoreTraining
Thanks Zephany for helping pick a great pair of sunglasses today at the Towson @sunglasshut . The Costa shades are a fantastic upgrade from my precious pair. Wonderful Customer Service. See you again for the next pair!
Santa brought me an upgrade! Camo @Thermapen Thermapen ONE! My original camo Thermopen has been rock solid for years. Love the new nightlight and auto-on. #BBQMustHaveTool
@GoZwift Crisis averted! I was able to ride. A little Google searching said "clear browser cache". Worked and now I'm Zwifting again! (And reached level 26 on this ride) thanks @GoZwift#RideOn
Another Great Experience at @JohnstonMurphy in Towson MD. Marc provided amazing service and seems to know every facet of every shoe in the store. I love their clothing and the fantastic customer service I always get from the Towson Team. #CustomerObsessed
Just landed at BWI on @SouthwestAir 1801. The Captains got us home safely through some stormy weather. And, that's one of them helping a passenger up the jet way after the flight. That's Customer Service at its finest. #EmpathyRules#CustomerObsession
Huge Thank You to the @DoDAustin Team for a wonderful event. Thank you for acknowledging the mental stress we've lived in for the last 18 months or so. The OpenSpaces were a great tool to craft our discussions on the important topic. #FirstTimer