MTN South Africa

Recharge and check your balance any time of day. Download the MTN app, dial *136#, text ‘Hi’ to 083 123 0011 on WhatsApp for MTN Chat or visit:

[MTN South Africa @MTNza]

@Peachcd3z Y'ello Peach

Thanks for reaching out to us. We are very sorry for any inconvenience caused to you. Please DM us your query so as we can assist you further.

-EM

[MTN South Africa @MTNza]

@lungeloSLX Hi Lungelo Makhathini, thank you for reaching out. Apologies for the unpleasant experience. Pi is available exclusively online via the Pi website (https://t.co/DNav61QkCF) or the Pi App. ~GE

[MTN South Africa @MTNza]

@Lebogang_ML @Malume_Grand Hi there, we are sorry to hear about your experience. Kindly communicate with us via direct message for further assistance. -ck

[MTN South Africa @MTNza]

@Malume_Grand • Do the issues occur only during load shedding? (Yes/No):
• Email address:

Once we receive the above information, we will gladly escalate the matter for further assistance.

~K_M

[MTN South Africa @MTNza]

@Malume_Grand • Alternative contact number:
• Physical address and GPS coordinates of the location where the issue is occurring:
• Description of the network problem:
• Duration of the problem:

[MTN South Africa @MTNza]

@Malume_Grand Y'ello Jama Ngezakhe. Abanye bajame ngezobelo,

We sincerely apologize for the coverage issue you are experiencing. Kindly complete the template below via private message so that we may escalate the matter to our Coverage

[MTN South Africa @MTNza]

@Beast102102 Y'ello, the bundle is intended for customers who are active on internet services during those hours. The "Night Data Bundle" is available from 00:01 AM to 04:59 AM.

~ZLN

[MTN South Africa @MTNza]

@entrepgirl Hi Shereen,

We sincerely apologise for the inconvenience. If the store has confirmed that the system is currently unavailable, we recommend that you request the store consultant to contact you when the system is back online or visit another store for assistance.

~DM

[MTN South Africa @MTNza]

@_ZaXPoweR_ @ITWeb We’re sorry for the frustration you’ve experienced and understand how upsetting this can be.

I'm unable to locate your previous DM. Please send us a DM/inbox now so we can assist you further.

ML

[MTN South Africa @MTNza]

@_ZaXPoweR_ @ITWeb Y'ello! We humbly apologize for the unpleasant customer experience, as we never intend to displease you.

Please send us a DM/inbox with the details of your query so we can assist you further.

ML

[MTN South Africa @MTNza]

@_ZaXPoweR_ We're sorry that this has been your experience.

Please DM us your details so that we may assist you further and investigate the matter.

[MTN South Africa @MTNza]

Keep your eyes on the prize. One of these cups has the only SIM you need. Comment the right number; 1, 2 or 3 to stand a chance to win data vouchers. #MTNYiyo

[MTN South Africa @MTNza]

@rendy_rex @supersonicfibre Hi, Wandeme. Thank you for reaching out. Apologies for the unpleasant experience. Please send us a private message with your MTN cellphone number. We will investigate further and work towards a resolution as quickly as possible. We look forward to assisting you.
-SH

[MTN South Africa @MTNza]

@MhlengiMhlanga @stitchsupport @ICASA_org Hi @MhlengiMhlanga,

Please send us a DM so we can assist.

~ZN

[MTN South Africa @MTNza]

@sbsetabola @MTNzaService Hi @sbsetabola, please send us a DM so we can assist. ~ZN

[MTN South Africa @MTNza]

@BryneGumede Hi Siya,

Thanks for contacting us. For your privacy and security, kindly remove your contract account number from this public post. Please DM us your query, and we'll be happy to assist you further.

~DM

[MTN South Africa @MTNza]

@danievdb1 You’re very welcome. Take care and have a wonderful rest of the evening! ~PN

[MTN South Africa @MTNza]

@entrepgirl Y'ello, kindly advise whether you still have the QR code that was provided when the eSIM was activated.
~BU

[MTN South Africa @MTNza]

@j_nthato @AbsaSouthAfrica Y'ello Thato Gigaba 🇿🇦, we are here to assist you. To help us process your request, kindly send us a private message with the following details:

• ID number
• Affected MTN cell number
• Related reference number
~K_M