@ChaseSupport just terminated a bizarre call in frustration due to the agent's insistence on rambling. Didn't get to ask a full question; astonished that one can obtain better customer service from Comcast and Verizon Fios. Yikes.
@VerizonSupport Oh sure having no telecoms during an unprecedented heatwave with two elementary school aged children. Glad it should only take 3-4 days to resolve. (utmost sarcasm intended) For comparison, I could make 3.5 round trips to Tokyo in that time. π
@VerizonSupport why is it that your systems "show no outage in your area," but all neighbors on my street on Verizon are experiencing no tv/no internet. Neighbors on @optimum are fine.
@OptimumHelp Always a request to DM account information then no updates or meaningful followup. Let me guess, "we're looking into the issue...our techs are working hard to restore service..." How about working hard to provide stable service?