Martin Morgan

Personal account. Service Designer @iLab_NI. Co creating, placing users at the heart of public sector delivery. Views here are my own. Retweets not endorsements

[Martin Morgan @M_Morgan_iLab]

This statement really resonates - lets work with our users to understand their needs and develop Government digital services that work for our users!

[SDinGov @SDinGov]

“If government wants to unlock digital services, it’s in the tiny things… the bins, the services for school kids… the things that don’t quite work that ought to work… maybe the job of government is to make things better rather than to make new things” - Rachel Coldicutt

[Paul Mullan @paulmullan74]

Essential skills to thrive #futureofwork

Great advice from yours truly 😉

@IrishTimes article

#careeradvice #jobseekers #careercoaching #jobhunting #recruiting #humanresources #jobs #careers #cv #resume #graduates #talent

https://t.co/YIlXN1ruqL

[Tony Young @TonyYoung3]

Great to have to been part of another 2 day @iLab_NI #designthinking bootcamp for @daera_ni staff at Greenmount Agricultural College. Everyone threw themselves wholeheartedly into this training. Big thanks to the DAERA #innovation team.

[Martin Morgan @M_Morgan_iLab]

Delighted to finish another 2-day Design Thinking bootcamp, this time with colleagues from across @daera_ni - thanks to everyone who attended for their input and participation…& to Java the coffee serving, vacuum cleaning robot who joined on day 2 🤓#designthinking #designdoing

[Colette Leeson @ColetteLeeson]

@nidirect is a key way for government to provide information and access to key public services. It would be great if you share with your networks and encourage them to complete a short questionnaire to help us prioritise future improvements. Details in link below. Thanks!

[Innovation and Consultancy Service @iLab_NI]

We are researching some aspects of the nidirect website & want to hear your experiences. By taking our survey your voice can be heard & help improve the service. Your unique perspective matters. This is the link to the survey: https://t.co/m1a91fyu2M Please share widely

[Trevor Vaugh @trevorvaugh]

By any chance is anybody going from Dublin to Drumshanbo Leitrim tonight or tomorrow? My Aunt forgot her phone and will be lost without it.

[Martin Morgan @M_Morgan_iLab]

Very interesting article - worth a read if you are interested/resposible for tackling some of the most complex issues facing society. Thanks for sharing 👍

[giulio quaggiotto @gquaggiotto]

The downside of linear planning is that you make the biggest decisions when you know the least about the problem. You plan a policy in theory, and then you roll it out, and often even legislate, before you’ve tried the policy on for size https://t.co/CyEzUmKoAx @jamestplunkett

[DAERA @daera_ni]

⚠️Final chance to have your say on a proposal to reduce the rate payable for cattle compulsory removed under the bTB Programme.

⏰Consultation closes today!

❗️We want to hear from you!

🗣️Have your say at https://t.co/9KcTcAEGI8

[Martin Morgan @M_Morgan_iLab]

The iLab are researching some aspects of the nidirect website & want to hear your experiences. By taking our survey your voice can be heard & help improve the service. Your unique perspective matters. This is the link to the survey: https://t.co/4s6OXjW1xB Thanks in advance 👍

[Rachael Singleton PhD 🌊📚🌱 @RachLSingleton]

So much inspiration @CreativeBrainWk

How might we:

at the thresholds, the margins of our disciplines, transcend to serve the marginalised?

work together to mend; to identify what can be mended and what can't?

recognise and value the liminal space of art & science?

[Martin Morgan @M_Morgan_iLab]

Just wrapped up our 2 day Design thinking bootcamp with wonderful colleagues from @nihecommunity. We were delighted to be able to share our experiences along with some practical tools and tips to be taken away. Thanks to all who particpiated for your engagement and hard work. @

[Martin Morgan @M_Morgan_iLab]

@MakeItAQuote

[Martin Morgan @M_Morgan_iLab]

In my time in @iLab_NI I’ve tried to advocate for Design across @HeadNICS . This article by Prof. @_JonathanSlater lays out both the need and value to NICS, citizens and Ministers in a very relatable way through his learned experience. If you can spare 5 mins please have a read.

[Jonathan Slater @_JonathanSlater]

No more policy behind closed doors! https://t.co/uxVu80uqU6

[Innovation and Consultancy Service @iLab_NI]

Great to see, well done @RachLSingleton another key piece in our training portfolio sitting beside an Introduction to Design Thinking in the NICS Leadership Programme. This is as well as our stand alone offerings of 'Write Hooks' & 2 day Design Thinking Bootcamp. #Innovation

[Tony Young @TonyYoung3]

As a proud member of our Design team in @iLab_NI we are working towards building innovation capability and capacity in the NICS. A step in the right direction.

[Martin Morgan @M_Morgan_iLab]

Well done @RachLSingleton - great to see the good word being spread to help deliver public value. 👏🏻👏🏻

[Rachael Singleton PhD 🌊📚🌱 @RachLSingleton]

Yesterday @iLab_NI launched our service-wide training, introducing Leadership Program participants to #behaviouralscience. After 8yrs' project work, building awareness of the field and its importance, it's nothing short of a delight to watch the organisation embrace it.

[Martin Morgan @M_Morgan_iLab]

Retired head of @iLab_NI @BeattieMalcolmR has shared valuable insights from his lived experience within @HeadNICS Certainly a worthwhile investment of 10 minutes for any public servant with an interest in innovating. https://t.co/EyiHCrZqGr

[Disability Action @disabilityni]

Disability Action NI in partnership with Belfast City Council is hosting an event to celebrate International Day of Disabled People on the 4th December
Please register for tickets here:
https://t.co/YQtGesdl8V

[Innovation and Consultancy Service @iLab_NI]

A really interesting article from @beckymiller33 detailing the difference between #design and #digitaldesign. The #servicedesigners in @iLab_NI have experience of both and recognise the important distinction between them - really worth the 5 minute read.

[Sharron Russell @SRJFleming]

Please share as widely as possible and encourage contributions to what is an important discussion on future partnership working between government and the community sector here. Details of a further series of engagement sessions to follow…