@DShimmey I know. The original story I got was that local flight crew was not there and they should have been. Not late due to weather issues from another flight , but just late.
Meanwhile , my bags , kids car seats are where ??? Can't go look because I have to wait in line. #UnitedAirlines I'm not here for the weather excuse . Forecast clearly showed lightning , proactive flight changes should have been offered.
@oscarmunoz@UnitedAirlines , 2AM Houston atleast 1000 people in line still. Time for all hands on deck. Where is the customer service ??? Bags are not located , flights not booked, compensation , and hotel are mandatory at this point.
25 flights on the runway , 6000+ people stranded in Houston. Young kids struggling with sleep deprivation. Customer service line is hours long #UnitedAirlines