Proud Mom and Founder of Synergise Smartly - passionate about WOW’ing my customers, networking, technology and being my clients partner in business growth
Every tried to explain to your management team what Customer Experience #CX is, but they still think you're speaking about Customer Service and don't quite get the difference? #cxstrategy Customer Experience Vs. Customer Service Vs. Customer Care https://t.co/5RErRPdVJu
It's disappointing that so few interviewers give feedback to job applicants after rejecting them.
When turning candidates away, the least we can do is make it a learning experience.
Ghosting is selfish. People are hurting. A bit of guidance might help them get hired elsewhere.
If someone asked me, “What are the basics of customer service?” my response would be, “Be nice. Show respect. Say please and thank you. Do what you say you will do.”
Its tough being a black emerging business in SA...white potential clients think the government supports you...and for that reason they don't back you up..and yet little do they know that many small businesses get zero to nil support from gvt! We need to bridge this gap Mzansi!
'When the company takes care of its people, the people take care of the company.' - COVID-19 May Be The Best Thing That Ever Happened To Employee Engagement https://t.co/4I2j9GlVfq via @Josh_Bersin
#BREAKING: Joint statement by the Israeli Ministery of Defense and the Israel Institute for Biological Research: A significant breakthrough has been achieved in finding an antidote to the Corona virus that attacks the virus and can neutralize it in the sick body
Lessons learnt from @Hyundai on how to truly listen to your customers during challenging times - 3 Tips For Strengthening Customer Loyalty During Difficult Times via @forbes https://t.co/YYW2HFQnNt
@SundayTimesZA what an amazing initiative to see our famous South African brands coming together. My 11 year old even recognised each brand. A great example of standing strong together! @WOOLWORTHS_SA @Spar @PicknPay@Shoprite_SA
@laurencohen Shout if you'd like me to find out, read earlier in Israel that funerals proceed per halacha, but would imagine they would limit no's, maybe just 10 men so Kaddish can be said and direct women relations, this is my assumption.