Olive Mackay

[Olive Mackay @MackayOlive]

@easyJet Thank you for replying however I'm pretty sure it's just an automated response. My issue has been sorted over the phone, and in total I was on hold for 8 hours trying to speak to someone. It's a good thing I'm still on furlough.

[Olive Mackay @MackayOlive]

@easyJet I'm moving to France on a flight I've booked with you, and have one week window to travel in after having surgery and before starting my new job in France. My flight has been taken off your website. Please can I talk to someone!

[Olive Mackay @MackayOlive]

@EasyjetC Finally got through, 8 hours on hold in total! And they've sent me an email asking for customer service feedback hahaha

[Olive Mackay @MackayOlive]

@EasyjetC I've reported them to watchdog, I've had enough!! There must be something else we can do guys?

[Olive Mackay @MackayOlive]

@lak12382 @easyJet I feel your pain, they won't even give me a human response to ANY of my messages. Absolute disgrace, I've contacted watchdog.