Magicbricks Help

We are operational between 9am to 6pm (Monday to Saturday)

[Magicbricks Help @MagicbricksHelp]

@banjaaraanand Hi Anand,

Apologies for the inconvenience caused.

We request you to kindly share your contact number via DM so that we can resolve your issue on priority. Please be rest assured, we are always there to help you.

Thanks,
Team Magicbricks

[Magicbricks Help @MagicbricksHelp]

@ManuT18037310 @magicbricks Thank you for sharing your valuable feedback. It will help us provide our services more efficiently.
Team
Magicbricks

[Magicbricks Help @MagicbricksHelp]

Hi Ankush,

Apologies for the inconvenience caused.

We would like to inform you that your Titanium package, with Order ID "70786911", provides an enquiry limit of 40. This allows you to access the contact details of approved responses for your listing using those limits.

However, we found that your enquiry limit of '40' has been reached. As a result, you will no longer be able to view more contact numbers, as the responses will be masked. To access more phone numbers, you will need to either purchase an additional package or post another property. We sincerely apologize for any inconvenience this may cause.

Further, we kindly request that you approve the pending response requests from the "Pending" tab under the "Responses" section in the mobile application. This will allow tenants/buyers to contact you. Alternatively, you can "Accept" or "Deny" the response requests via WhatsApp.

Please be informed that, due to the system's functionality, enquiry limits will be automatically deducted when you approve a request. This means that once you approve a lead, it will count toward your enquiry limit. However, you will have the flexibility to contact the leads at your convenience, whenever it suits you best.

At present, there is no option in the system that allows you to approve a request without using one of your contacts. We understand this may not be ideal, and we sincerely apologize for any inconvenience this may cause. Rest assured, we are continuously working to improve our system and appreciate your understanding.

If you have any further queries or concerns, we recommend calling our helpdesk at 0120-6866600. Additionally, we'd like to introduce our new "Chatbot" feature, available on WhatsApp, our website, and M-site.

For WhatsApp Chatbot, use this number: [phone].

To access the Chatbot on the website or M-site, simply visit the Help Centre or your Dashboard.

Team,
Magicbricks

[Magicbricks Help @MagicbricksHelp]

@sirisampada4all @magicbricks Hi User,
Thank you for sharing your details we will connect with you shortly.
Team,
Magicbricks

[Magicbricks Help @MagicbricksHelp]

@sdigisha @magicbricks Thank you for sharing your valuable feedback. It will help us provide our services more efficiently.
Team
Magicbricks

[Magicbricks Help @MagicbricksHelp]

@vipulgarg1989 @magicbricks @jagograhakjago Hi Sir,
Apologies for the inconvenience caused.
We request you to kindly share your contact number via DM so that we can resolve your issue on priority. Please be rest assured, we are always there to help you.
Thanks,
Team Magicbricks

[Magicbricks Help @MagicbricksHelp]

@GSN100790 @magicbricks We respect your privacy. If you’re receiving unwanted calls or messages, please share your registered contact via DM, we’ll ensure your DND preference is updated at the earliest.

[Magicbricks Help @MagicbricksHelp]

Hi Ankush,

Apologies for the inconvenience caused.

This is to inform you that you can view the package status and services through the website also, via the below-mentioned steps:

Login to your Magicbricks account.
Click on "Manage Subscription" under "My Dashboard"

Also, we would like to inform you that the salesperson has limitations and may only help you in purchasing the package. If you require any service-related assistance, you can contact the helpdesk team at '0120-686-6600', available Monday to Saturday, from 9:00 AM to 6:00 PM.

You may also use our Chatbot for instant support, available through:

WhatsApp: [phone]
Website/M-site: Visit the Help Centre or your Dashboard

Team,
Magicbricks

[Magicbricks Help @MagicbricksHelp]

Hi Ankush,

Apologies for the inconvenience caused.

We would like to inform you that your Titanium package, with Order ID "70786911", provides an enquiry limit of 40. This allows you to access the contact details of approved responses for your listing using those limits.

However, we found that your enquiry limit of '40' has been reached. As a result, you will no longer be able to view more contact numbers, as the responses will be masked. To access more phone numbers, you will need to either purchase an additional package or post another property. We sincerely apologize for any inconvenience this may cause.

Further, we kindly request that you approve the pending response requests from the "Pending" tab under the "Responses" section in the mobile application. This will allow tenants/buyers to contact you. Alternatively, you can "Accept" or "Deny" the response requests via WhatsApp.

Please be informed that, due to the system's functionality, enquiry limits will be automatically deducted when you approve a request. This means that once you approve a lead, it will count toward your enquiry limit. However, you will have the flexibility to contact the leads at your convenience, whenever it suits you best.

At present, there is no option in the system that allows you to approve a request without using one of your contacts. We understand this may not be ideal, and we sincerely apologize for any inconvenience this may cause. Rest assured, we are continuously working to improve our system and appreciate your understanding.

If you have any further queries or concerns, we recommend calling our helpdesk at 0120-6866600. Additionally, we'd like to introduce our new "Chatbot" feature, available on WhatsApp, our website, and M-site.

For WhatsApp Chatbot, use this number: [phone].

To access the Chatbot on the website or M-site, simply visit the Help Centre or your Dashboard.
Team,
Magicbricks

[Magicbricks Help @MagicbricksHelp]

@sdigisha @magicbricks Thank you for sharing your valuable feedback. It will help us provide our services more efficiently.
Team
Magicbricks

[Magicbricks Help @MagicbricksHelp]

@vlokpal @magicbricks Hi Sir,
Apologies for the inconvenience caused.
We request you to kindly share your contact number via DM so that we can resolve your issue on priority. Please be rest assured, we are always there to help you.
Thanks,
Team Magicbricks

[Magicbricks Help @MagicbricksHelp]

@mflying79 @magicbricks Hi User,

Thank you for sharing your details with us. We will connect with you shortly and assist you with your concern.

Team,
Magicbricks

[Magicbricks Help @MagicbricksHelp]

Hi Abhilash,
Apologies for the inconvenience caused to you.

We would like to inform you that we have already address your concern that https://t.co/vyh2QUhZDq is a real estate platform where users can search for homes, Projects, Agents, and Builders, as well as list their properties for sale/rent. We do not impose any restrictions on any individual visiting your listings or contacting you. But, at times, after expressing interest, prospects change their requirements or preferences. We won't be able to filter out such property seekers.

Magicbricks has come up with a set of Lead Quality initiatives to ensure that only genuine & interested property seekers contact you. We implement an OTP procedure to confirm tenant/buyer responses and verify the accuracy of registration credentials.

Here’s what we are doing:

- Currently, 100% of all leads are mobile numbers verified.
- Mobile numbers are verified by SMS, IVR, and phone calls.

> Intent Information: The intent of making the contact (e.g., interested in a site visit, interested in an immediate purchase) is captured to ensure that our clients get maximum information about the buyers' needs and offer them the right set of options.

> Spam Removal: Users consistently making excessive contacts are automatically identified and marked as spam.

At Magicbricks, we take utmost efforts to connect you with a maximum number of genuine & active home seekers.

Please be informed that the responses to a property are the result of tenants/buyers searching for a property with specified requirements in a specific area, and when their search criteria match the property, they share an interest request with the advertiser. As we do not generate responses manually, it is totally up to users whether they will respond to your property or not.

Hence, we request you to have patience, and you will certainly start getting better responses on the same.

If you have any further queries, please feel free to contact our customer support team at 0120-6866600, between 9:00 AM and 6:00 PM, Monday to Saturday.

Kindly call from your registered mobile number and select the “Other Queries” option to connect with our support team. Our team will be happy to assist you.

Team,
Magicbricks

[Magicbricks Help @MagicbricksHelp]

@notabarbie_doll @magicbricks Hi Sir,
We are unable to find your details in DM. Kindly share your details via [email protected] or you can also share your details via [email protected].
Team,
Magicbricks

[Magicbricks Help @MagicbricksHelp]

@notabarbie_doll @magicbricks Hi! We have not received your details via DM. Hence, please feel free to reach out to us at [email protected] or simply DM us if you require any assistance. We are always available to help and assist you.

Regards,
Team Magicbricks

[Magicbricks Help @MagicbricksHelp]

@AnkushDhar @magicbricks Hi User,

Thank you for sharing your details with us. We will connect with you shortly and assist you with your concern.

Team,
Magicbricks