Intuit Mailchimp Help

Need support? We're here to help! The quickest way to get assistance is by tagging us @Mailchimp or @Mailchimphelp. Send us a DM for expert help.

[Intuit Mailchimp Help @MailchimpHelp]

We're eager to help! For the fastest response, tag us @Mailchimp or @MailchimpHelp. You can also send a DM for personalized support. We look forward to helping grow your business!

[Intuit Mailchimp Help @MailchimpHelp]

@jmassengale We're happy to hear things are back up and running. We apologize for the disruption and are here to help if you need anything moving forward.

[Intuit Mailchimp Help @MailchimpHelp]

Hi John. We want to help get to the bottom of this. Let’s take a step back and make sure we’re on the same page. We’re only able to locate a ticket from June, and it sounds like you have a newer ticket that we’re not seeing. Can you please share your ticket number with us, or send us a DM with your account’s email address? Once we have that, we’ll connect with the team to get this resolved.

[Intuit Mailchimp Help @MailchimpHelp]

@InannaLdn Awesome. Give us a shout if you have any more questions or concerns.

[Intuit Mailchimp Help @MailchimpHelp]

@InannaLdn Please let us know your ticket number, or send us a DM with your account’s email address, and we’ll be happy to check in with the team for an update.

[Intuit Mailchimp Help @MailchimpHelp]

@guinnessglass It sounds like you have one or more Mailchimp automations triggered by actions taken on your WordPress site. Is that accurate? If so, what triggers are you using?

[Intuit Mailchimp Help @MailchimpHelp]

@markbrooks Thank you for providing your ticket number, Mark. Our Compliance team sent an update to the email address on your account. Give us a shout if you have any questions or concerns.

[Intuit Mailchimp Help @MailchimpHelp]

@guinnessglass That's strange. How is the campaign being sent exactly? What behavior are you seeing that indicates it's being sent multiple times? We appreciate the details and will get to the bottom of it.

[Intuit Mailchimp Help @MailchimpHelp]

@markbrooks Hi Mark, thanks for reaching out! We’d like to loop in our Compliance team on your behalf. Could you reply with your ticket number? Once we have it, we’ll get this over to them for review right away. We appreciate you hanging in there with us.

[Intuit Mailchimp Help @MailchimpHelp]

@guinnessglass Are you intentionally trying to send the same campaign multiple times? Sending a campaign again would require you to replicate it in Mailchimp. If you’re only seeing one copy of the campaign in your account, then it’s likely it was only sent once.

[Intuit Mailchimp Help @MailchimpHelp]

@snehap69 Our Pricing page has a breakdown of the features provided for each plan type, including monthly send limits. Select the 10,001 to 15,000 contact tier in the 'customize your plan' drop-down menu to see current pricing. Check out the pricing page here: https://t.co/6yhUDvgANQ

[Intuit Mailchimp Help @MailchimpHelp]

@JUSTRUBBISH718 Hello there. Our Billing team can take a closer look into this for you. Please feel free to DM us with the best email address to reach you at, that is also associated with your account, and we can get you in the right direction. https://t.co/jbKCwZoEnu

[Intuit Mailchimp Help @MailchimpHelp]

@Thepopson1 Hi there, Emmanuel. We were able to locate your case and have escalated this matter with our Compliance team. A follow-up email with more information will be sent as soon as possible. Thank you for your patience.

[Intuit Mailchimp Help @MailchimpHelp]

@WishboneBrewery Mind sending us a DM with your account's email address? We'll get a ticket opened up for you so our Support team can take a closer look.

[Intuit Mailchimp Help @MailchimpHelp]

@Lindsaya_com Hi there, Lindsaya. Please let us know your case number, or the email address associated with your account, in a DM, and we will help escalate this matter with our Compliance team. https://t.co/jbKCwZoEnu

[Intuit Mailchimp Help @MailchimpHelp]

@emilstahl It looks like the account was reinstated. We'd recommend replying in the ticket if you have any additional questions, and our Compliance team will be happy to help.