Malavika B Swamy

Legum Baccalaureus Student👩🏻‍⚖️ | PM RALLY - 2018🏅| Youth Can Lead Fellow at Office of Tejasvi Surya ✨

[Malavika B Swamy @Malavika_BS]

Bengaluru rain + Bengaluru traffic is a deadly combination. 🤩
Plus if you are on a two wheeler, you’ll absolutely love it more than anyone else. ❤️ :’)
Especially when cars go in full speed and splash all the water on you! 😍
I almost swam today. 😅

#Traffic #Rain #Bengaluru

[Malavika B Swamy @Malavika_BS]

@MyntraSupport @myntra @MyntraSupport STILL WAITING FOR CALL BACK or atleast approve my return request

[Malavika B Swamy @Malavika_BS]

@MyntraSupport @myntra @MyntraSupport I am extremely disappointed. Till date there is no approval for return request even though wrong item is delivered. I have been trying to connect with your customer care but no luck.

[Malavika B Swamy @Malavika_BS]

@MyntraSupport Please get back to me on the issue.

[Malavika B Swamy @Malavika_BS]

Yes, ₹23 is a small amount. But this is about the principle. If the customer paid ₹522 for a transaction and the transaction is being reversed because the wrong product was delivered, the customer should not be left out of pocket. @myntra @MyntraSupport refund fully.

[Malavika B Swamy @Malavika_BS]

@myntra @MyntraSupport ordered a pant and paid ₹522 upfront — ₹499 for the product + ₹23 platform fee. The order was prepaid through UPI. What was delivered was completely different from what I ordered, so I requested a return.

[Malavika B Swamy @Malavika_BS]

The mistake is clearly on @myntra end — I received the wrong product. Yet, I’m being told that only ₹499 will be refunded, while the ₹23 platform fee will be retained.Why should the customer bear a fee when the return is necessitated by Myntra’s own error? @MyntraSupport

[Malavika B Swamy @Malavika_BS]

Yes, ₹23 is a small amount. But this is about the principle. If the customer paid ₹522 for a transaction and the transaction is being reversed because the wrong product was delivered, the customer should not be left out of pocket. @myntra refund fully. @MyntraSupport

[Malavika B Swamy @Malavika_BS]

The mistake is clearly on @myntra end — I received the wrong product. Yet, I’m being told that only ₹499 will be refunded, while the ₹23 platform fee will be retained.

Why should the customer bear a fee when the return is necessitated by Myntra’s own error? @MyntraSupport

[Malavika B Swamy @Malavika_BS]

@ZeptoNow
Had initiated return. Rider picked up the time and left. Now I get a notification that pick up failed. There is absolutely no way to reach your customer support even after trying use the help section on the app. Please help. @zeptocares @aadit_palicha @v0hra

[Malavika B Swamy @Malavika_BS]

We ordered from @Cali_Burrito from @zomato now. However, we have received stale food and incorrect order. @zomato is not bothered to escalate the issue. Trying to report from 20 mins. Kindly help us resolve @zomato

[Malavika B Swamy @Malavika_BS]

@SnapmintEmi worst customer care service. Even though autopay is set, EMI is not debited. Received atleast 10 messages for overdue. Trying to reach your customer care for the past 2 days and all that it says is busy.. busy please waist. PLEASE HELP ME.

[Malavika B Swamy @Malavika_BS]

@CybercrimeCID
I am trying to reach out to you on the number but there is no response. I want to raise a complaint of financial fraud. Please help.

[Malavika B Swamy @Malavika_BS]

@Airtel_Presence Please call me so that I can explain. I do not have internet or calling facility. I am standing in a public place trying to reach you via twitter. Please try and understand the situation.

[Malavika B Swamy @Malavika_BS]

@airtelindia @airtelnews @Airtel_Presence your customer care executive has the audacity to disconnect my call even after fully knowing I cannot call back because you have disconnected my outgoing calls even after paying the bill. How pathetic. You have disrupted my entire day.

[Malavika B Swamy @Malavika_BS]

@Airtel_Presence @airtelindia @Airtel_Presence even after requesting to not disconnect the call your executive has disconnected the call. I am not able to call your call centre again because you have disconnected my outgoing service. Please call and sort this issue.

[Malavika B Swamy @Malavika_BS]

@Airtel_Presence @airtelindia you have disconnected my outgoing service even though I have paid my bill. I am not even able to contact your customer care. Please do something ASAP.

[Malavika B Swamy @Malavika_BS]

@Airtel_Presence Sent. Please contact me.

[Malavika B Swamy @Malavika_BS]

@zomatocare @zomato it’s been two whole days yet no response from your end. I am just so disgusted right now for even being your Zomato Gold customer. @deepigoyal

[Malavika B Swamy @Malavika_BS]

@zomato yet again delivers non vegetarian food in place of vegetarian food. I received my order just 10 minutes ago and it was disastrous. After all this the Customer Care Executive just disconnected the call. @zomatocare @jagograhakjago

[Malavika B Swamy @Malavika_BS]

@zomatocare @sunny_bakde @zomatocare first learn to respond to customers issues. I have received non vegetarian dish in place of vegetarian dish and you have not even bothered to contact me.