Mandy Frankland

[Mandy Frankland @MandyFrankland]

I'm fundraising for @ARUKnews using @JustGiving by running the London Marathon in 2017. Please sponsor! #JustGiving https://t.co/iT43Untn2s

[Mandy Frankland @MandyFrankland]

@LornaJaneActive thinks it’s ok to just write off $360 of my own money because I wasn’t able to spend my return voucher in time. I explained I have to travel unexpectedly overseas and there is no flexibility or exception. Terrible customer service.

[Mandy Frankland @MandyFrankland]

Really disappointed with @LornaJaneActive, I have about $360 on a voucher from a previous return and I’m told the voucher has expired with no option to redeem it. If you just offered cash refunds in the first place like all other NZ retailers, we wouldn’t have this problem.

[Mandy Frankland @MandyFrankland]

@Harvzv @the_LTA I’ve decided to return my tickets since @the_LTA are being so inflexible.

[Mandy Frankland @MandyFrankland]

@the_LTA Trying to transfer Wimbledon tickets from a ticket holder who is unable to make it. I’m told strictly no transfers. Would you prefer seats to be empty at Wimbledon?!We have two family members who are desperate to go. Please get in touch, would mean so much for my Dad.

[Mandy Frankland @MandyFrankland]

Treated appallingly by @TfL crowd control at Hyde Park Corner station after BST gig on Sat. I have an invisible injury (recovering from spine surgery) and was not allowed in closed entrance when a customer with crutches was. I was told I should not have gone and to ‘stop crying’.

[Mandy Frankland @MandyFrankland]

@FlyAirNZ and @SingaporeAir I just want to know how much an extra bag will cost for my flight home. Somehow this is impossible as I booked a flight share. Can only find out at the airport. Ridiculous!!

[Mandy Frankland @MandyFrankland]

@FlyAirNZ I’m trying to find out how much extra baggage will be on a flight alliance partner. Am told I can only find out ‘on the day’! What if I show up and it’s more than I’m able to afford? Do I just leave my case unattended? How is that logical?! Please help!

[National Emergency Management Agency @NZcivildefence]

We have issued a TSUNAMI WARNING for New Zealand coastal areas following the magnitude 7.3 earthquake near EAST OF THE NORTH ISLAND NEW ZEALAND. There is a LAND and MARINE TSUNAMI THREAT. An EMA will be issued to areas under land and marine tsunami threat.

[Eugene Gu, MD @eugenegu]

@realDonaldTrump It’s beyond irresponsible for the President of the United States to use his one experience with COVID-19 and extrapolate that to millions of people who are suffering. More than 200,000 Americans have already died. Many more are in peril and have every reason to take precautions.

[Mandy Frankland @MandyFrankland]

@vodafoneNZ We are in Auckland. It’s not an outage, we’ve not been connected yet! Moved house on Friday and still no internet!

[Mandy Frankland @MandyFrankland]

@vodafoneNZ day 4 of no internet dispute having arranged over a month ago. Called 5 times and have to explain afresh every time. Every call the answer is wait 24 hours and nothing ever happens!! Beyond frustrated.

[Mandy Frankland @MandyFrankland]

@ChorusNZ day 4 of no internet dispute having arranged over a month ago. Called @vodafoneNZ 5 times and have to explain afresh every time. Every call the answer is wait 24 hours and nothing ever happens!! Beyond frustrated.

[Mandy Frankland @MandyFrankland]

@agoda I need to speak to your customer services but your phone number doesn’t recognise my booking ID and hangs up and your email won’t create a ticket! How am I supposed to speak to someone??

[Mandy Frankland @MandyFrankland]

@LondonDLR Here’s a good way to prevent overcrowding - let people get on the trains!!

[Mandy Frankland @MandyFrankland]

@northernline Here’s a good way to reduce overcrowding - try letting people on the trains.

[Mandy Frankland @MandyFrankland]

Last time I refer anyone to @VirginActiveUK - Have a free gift for your troubles but only if you meet all our stupid T&Cs. Won’t bother again.

[Mandy Frankland @MandyFrankland]

@TimeOutLondon I'm struggling to apply the Black Friday discount to the ovo tickets. Can you advise how to do it?

[Mandy Frankland @MandyFrankland]

Date night with bae #inbruges @ Somerset House https://t.co/MLj3bQjxiq

[EY @EYnews]

.@TheFCA released its #BusinessPlan and #MissionFCA. See our response and point of view of key priorities: https://t.co/smw6xOPbT3

[Mandy Frankland @MandyFrankland]

Proud to have led this work for EY :) https://t.co/BihTjYLx3X