Dire customer service in Rak on 28/7 No PA for any groups, special assistance, or families with children. They then had audacity to start boarding and we waited on the jetty for 45 minutes in unbearable heat. So unprofessional and no customer service. #swissport#Marrakech
@Sil747@ibis@Accor@All Well that’s Ibis Hotel Bath Road management for you !! Clearly my cabin bag has now disappeared as they were worried the police would take it away for investigation.
@Mangels_69@ibis@Accor@All Absolutely disgrace. I was there when this happened and I was appalled by the staff not knowing where suitcase was. Vanished in thin air. No explanation. No record. Even though staff knew you were supposed to pick it up that day. A disgrace for the brand Ibis.👎🏼👎🏻👎🏻
@Sil747@ibis@Accor@All Well that’s Ibis Hotel Bath Road management for you !! Clearly my cabin bag has now disappeared as they were worried the police would take it away for investigation.
@ibis@Accor@All
As a “Platinum’ customer with ‘ACCOR’ my left baggage was stored in supposed secure luggage room, only accessible by staff in Ibis 112-114 Bath Rd. When collected bag it was broken into, empty, they left me wrapping . Hotel refused to check CCTV 😡#ceoaccor
@ibis@Accor@All
As a “Platinum’ customer with ‘ACCOR’ my left baggage was stored in supposed secure luggage room, only accessible by staff in Ibis 112-114 Bath Rd. When collected bag it was broken into, empty, they left me wrapping . Hotel refused to check CCTV 😡#ceoaccor
@superscuba83 Why can’t people just leave them alone and stop interfering. It’s his family and it’s her family and they can choose how they treat their families!
@McCallum_Smith @vicderbyshire Boris did nothing when he should have done ! Oh wait , silly me ... he actually made matters worse for Nazanine and her family !!