Hi @marksandspencer I bought some black palazzo pants from you and wore them yesterday. Today I put them in the washing machine following the wash instructions and they ripped! This is not the quality I would expect from M&S. I really liked them and want another (1/2)
@Se_Railway I couldn’t find anyone to assist at Welling train station. Please can you see if you can get someone to help me (via the ramp) take my baby off in his pram at London Bridge. I’m on the 14.22 from Welling station in carriage 2. Thank you.
@BootsHelp both my husband and I have tried to order my son’s formula on the website and it’s saying we’ve failed validation checks when we pay. Really frustrating. Order number attached.
@BootsUK I have had to pay Royal Mail £14 for 2 boots parcels to be delivered as the incorrect postage has been applied to them! How do I get this refunded because your customer service says I can’t! I have emailed in and no response and the agent on the phone has no clue!
@BootsUK I have had to pay Royal Mail £14 for 2 boots parcels to be delivered as the incorrect postage has been applied to them! How do I get this refunded because your customer service says I can’t! I have emailed in and no response and the agent on the phone has no clue!
@JustEatUK erm I think there is a problem with my order because it’s taking forever and the driver has been at the restaurant for over 30 mins… order number 685137020. Please can you look into this asap.