@SouthernRailUK can I travel from CSH to RMD via CLJ on a Carshalton to London Zones 4&5 travelcard (just changing trains at CLJ) or would I need a separate ticket?
@nationalrailenq I am travelling from Carshalton (Zone 5) to Richmond (Zone 4) via Clapham Jn. I have a zones 4&5 travelcard. Would that cover my travel or do I need a ticket that covers all the London Travel Zones I’m travelling through? Thank you.
@SouthernRailUK a friend of mine with a freedom pass was fined at Lingfield station today around lunch time for travelling without a valid ticket. Is this correct? If not who do we complain to?
@SouthernRailUK We’ll do that but my point is. If someone has a freedom pass for this area. Why are we fining them for travelling on them? That’s the bit I missing here? Do we have trigger happy people travelling on the network looking to fine people? Who are these people and how do they getaway
@SouthernRailUK Cheers for that. It says it should be valid. How does he get his fine back and who do I need to complain to about it being issued in the first place?
@O2 Hi,
I just phoned to cancel my o2 SIM only monthly deal due in 4 days for renewal and have no idea if I achieved that on the call. Can you confirm if this is the case?
@JustEatUK I cancelled my order last week as the estimate changed from 30-45m to 2-3h once I ordered. I have not received a refund. I would like to complain. Please send details for whom this complaint should go to?
@SouthernRailUK Not an issue. You don’t ask you don’t get. Thank you for your timely response. I’ve spotted a route via Brighton so will do that. Hopefully not wake back up in Norwood 🤨😪🤕
Hello @SouthernRailUK - this new timetable is actually helping me out. I travel between Littlehampton and Norwood Jn daily. Next week I have to do some night shifts. Are you able to start a direct service that stops at Norwood from around 0500-0600? Thank you.
@SouthernRailUK From Norwood. Would prefer the direct service as switching from days to nights means I may fall asleep on the journey and switching trains could prove troublesome.
Thanks.