Manoj Thomas

[Manoj Thomas @ManojJohnThomas]

@letsblinkit Hello Team,
Will mail the Details.

[Manoj Thomas @ManojJohnThomas]

@letsblinkit Bought a charging cable and it’s not working. Contacted the customer service, asked for video evidence. Shared the videos, keep asking for more, shared 7 times. Again kept asking for more and disconnected, just for a phone charging cable. Is this we should expect?

[Manoj Thomas @ManojJohnThomas]

@Eureka_ForbesIN
Require an update on
Service ID
WO-020926-81237500

[Manoj Thomas @ManojJohnThomas]

@Bajaj_Finance Got a call from Bajaj Finance - [phone], offering loans at 0 %. Let me know if this is your listed number or partner number? Also this zero % interest offer is a SPAM or marketing gimmick?

[Manoj Thomas @ManojJohnThomas]

@pratikpota Attached the details for your reference. @Eureka_ForbesIN

[Manoj Thomas @ManojJohnThomas]

@pratikpota Sir, Request your help in resolving a service issue that is open for 16 days and under AMC. Made 8 attempts with contact Center, every time they apologised and promised priority resolution, but no action. @Eureka_ForbesIN

[Manoj Thomas @ManojJohnThomas]

@Eureka_ForbesIN - Your technician has broken the device during routine service and now asking for additional charges to repair the purifier. Is this your way of providing service?

[Manoj Thomas @ManojJohnThomas]

@Eureka_ForbesIN As part of AMC regular service, the technician visited and done the service. Post that, water is leaking and no one is attending the call. Who can help?

[Manoj Thomas @ManojJohnThomas]

@pharmeasyapp Ordered medicine, delivered with seal completely open. Trying to reach customer support for last one hour, but put into indefinite hold. Worst customer care.

[Manoj Thomas @ManojJohnThomas]

@EurekaForbes @pratikpota That’s done after multiple follow ups on WhatsApp and service help line. What is the reason for one month delay?

[Manoj Thomas @ManojJohnThomas]

@EurekaForbes Service Request ID - CM-041025-60211718 is awaiting Filter replacement under AMC for last one month. Service team don’t have any idea why it is not addressed. Shortage if filters is causing the delay? @pratikpota

[Manoj Thomas @ManojJohnThomas]

As per App status, no scheduling done even after a month.

[Manoj Thomas @ManojJohnThomas]

@EurekaForbes It is one month now after service is booked under AMC. Not even scheduled and customer service is not having a clue why it is delayed. Whom should I reach out?

[Manoj Thomas @ManojJohnThomas]

@ICICIBank Being a customer with a significant TRV and 20+ years of relationship, totally taken back by transaction reversal charges of 15k for an unauthorised transaction. And no response to the query raised.

[Manoj Thomas @ManojJohnThomas]

@bookingcom Getting ‘Sorry, we are not able to take your payment’ for all transactions and cards. Can you pls help resolve ?

[Manoj Thomas @ManojJohnThomas]

@Swiggy Upgraded to Swiggy One BLCK after repeated push from you guys. The orders which got delivered previously in 35 minutes is taking 70 to 90 minutes. Is this the benefits offered at a higher cost? Talked to your support team, they are also surprised looking at the data.

[Manoj Thomas @ManojJohnThomas]

@getscapia Hi, Already discussed and team mentioned that there is a technical glitch which is causing the issue. It’s open for a month it seems. Any other alternative?

[Manoj Thomas @ManojJohnThomas]

@getscapia Does your app really work? For last 45 days tried doing video KYC, app do not work even after latest update and using mobile data instead of Wi-Fi. Customer support says helpless. Credit card approved with limit also shown. Anyone who can really help.

[Manoj Thomas @ManojJohnThomas]

@clubmahindra Hi, Is there a system hack or data breach happened at your end? My membership details and account details including phone number, season, number of nights pending etc are available with third party. How did it happen?

[Manoj Thomas @ManojJohnThomas]

@CRED_support Have mailed [email protected] regarding the unfair trade practice, awaiting your reply.