Francesca Mapp

Freelance copywriter with a passion for animals, cider and anything else which contains calories (except meat). Views are mine.

[Francesca Mapp @Mapp_Marketing]

@SportsDirect_CS I need to amend a delivery address on an order but cannot find a way of contacting you. Please advise?

[Francesca Mapp @Mapp_Marketing]

@StagecoachSW Okay thanks. I’m fairly sure that’s not the case as I see it out and about on the 21a route almost every other day. Will try and figure out another way of finding when it’s running!

[Francesca Mapp @Mapp_Marketing]

@StagecoachSW can you tell me what time the open top bus will be running on the 21a service this afternoon?

[Francesca Mapp @Mapp_Marketing]

@StagecoachSW I don’t think you’ve read my previous reply properly. You use the open top bus for the 21a service which is the one I’m interested in. It seems to be at random times and does not show on the timetable you keep directing me to.

[Francesca Mapp @Mapp_Marketing]

@KP9007 @StagecoachSW Amazing!! Thank you.

[Francesca Mapp @Mapp_Marketing]

@KP9007 @StagecoachSW This is super helpful, thanks so much!

[Francesca Mapp @Mapp_Marketing]

@StagecoachSW Thanks, but this isn’t what I need. This references the open top on 21c. You seem to randomly use the open top for the 21a in my area so I’d like to know how to find out when it will be used so I can’t take my daughter on it. Any ideas?

[Francesca Mapp @Mapp_Marketing]

@jurassicfibre hello, where do you post updates regarding outages? Have been without internet for over two hours in EX39.

[Francesca Mapp @Mapp_Marketing]

@nsandihelp Fantastic, thank you!

[Francesca Mapp @Mapp_Marketing]

@nsandihelp hello, I need to send off ID for my child - is a photocopy of her birth certificate okay? And does it need to be certified? Unclear from the guidance.

[Francesca Mapp @Mapp_Marketing]

@RoyalMailHelp have been on hold for over half an hour. Am a business customer simply trying to generate response services artwork but getting an error message. How am I supposed to sort this?

[Francesca Mapp @Mapp_Marketing]

@HMRCcustomers No, it’s to update my Class 2 NI contributions as my record is showing I haven’t paid enough. I am self employed yes. PLEASE just tell me how I can speak to someone without being cut off!

[Francesca Mapp @Mapp_Marketing]

@HMRCcustomers Please please please can you help me?? Can someone call me back? I’m 31 weeks pregnant and this is causing me huge amounts of stress.

[Francesca Mapp @Mapp_Marketing]

@HMRCcustomers 0300 200 3500. I just got through a third time, was speaking to someone who put me back on hold and was then cut off again. It took 42 minutes. I’m at a total loss. How am I supposed to talk to anyone??

[Francesca Mapp @Mapp_Marketing]

@HMRCcustomers Hello? Please can you advise how I can speak to someone without being cut off? I am getting desperate.

[Francesca Mapp @Mapp_Marketing]

@HMRCcustomers Discuss an existing claim. I’ve just called again, got through again and was cut off again after 30 seconds. I honestly don’t know what to do.

[Francesca Mapp @Mapp_Marketing]

@HMRCcustomers I DID speak to an adviser and the call was ended. I’ve no idea why. I’m calling about maternity allowance but doubt there’s anything you can help with here. I just need to speak to someone.

[Francesca Mapp @Mapp_Marketing]

@canva @C0P1ii Definitely not fine... Cannot download PDFs. Please resolve ASAP.

[Francesca Mapp @Mapp_Marketing]

@HalifaxBank is your mobile app down? Haven’t been able to login for about an hour.