Marcel Caviola

Focused on IT service and product management.

[Marcel Caviola @MarcelCaviola]

GRUND ZUM FEIERN !
Nach einem Jahr intensiver Vorbereitungen dürfen wir mit Stolz verkünden, dass wir Managed Services anbieten können, die nach ISO/IEC 20000-1:2018 (Service Management) und ISO/IEC 27001:2013 (Information Security) zertifiziert sind! #iso20000 #iso27001

[Marcel Caviola @MarcelCaviola]

Vor genau einem Jahr verkündete der Schweizer Bundesrat im Fernsehen die Mobilmachung zur Bekämpfung des Coronavirus. Die Lage war so dramatisch, dass sogar das "Guetnachtgschichtli" ausfallen musste!

[Marcel Caviola @MarcelCaviola]

Eine super Chance für IT Service Design Profis, die etwas bewegen wollen!
https://t.co/BwIlRZs7PJ

[Marcel Caviola @MarcelCaviola]

Wiedersehen nach 42 Tagen Grenzschliessung. Endlich! Ich habe immer noch nicht verstanden, was die Idee dieses Verbots war.

[Marcel Caviola @MarcelCaviola]

What a great feature: @ServiceNow Push Notifications on the mobile phone. #ServiceNow #NewYorkRelease #NeverMissingTasksAgain

[Marcel Caviola @MarcelCaviola]

https://t.co/ley7uaIsik

[Marcel Caviola @MarcelCaviola]

Gute Frage: Wenn wir als Menschen über Intelligenz verfügen, wie steht es denn damit bei anderen Lebewesen? z.B. Säugetiere, Fische, Amphibien, Insekten, Würmer, Muscheln, Pflanzen, Pilze, Bakterien oder Viren.
Gibt es eine Grenze zwischen Lebewesen mit und ohne Intelligenz?

[Kent Beck 🌻 @KentBeck]

Software design is the art of building and maintaining the relationship between the waiters and the makers by simultaneously delivering behavior changes and the structure changes necessary to continue delivering behavior changes.

[Marcel Caviola @MarcelCaviola]

I just backed Factr, the ethical social network. Focus on what matters. on @Kickstarter https://t.co/IZmPcRGF4I

[Marcel Caviola @MarcelCaviola]

Medienmanipulation für Romantiker
https://t.co/zlF26cIlrV

[Marcel Caviola @MarcelCaviola]

Aprilhagel ... 😀

[Marcel Caviola @MarcelCaviola]

@thomasclaudiush @ElaMoscicka @ClintRutkas @shanselman @aaronholtPS @UrbanTrivadis1 Oh yes, the Thomas cake! :-) I remember it. After the interview with you I was so happy that I could convince you of our team. And today I am really proud of it.

[Marcel Caviola @MarcelCaviola]

Got a first impression of ITIL 4 today. Looks promising to me. I am looking forward to the publications next year. #itil4

[Alexander Gerst @Astro_Alex]

"Die Vision selbst ist weniger wichtig als der visionäre Geist" (Buckminster Fuller). #Horizons

[Marcel Caviola @MarcelCaviola]

Another highlight at the @Trivadis TechEvent: Kevin from @servicenow demonstrating a augmented reality based support scenario. #tvdte

[Marcel Caviola @MarcelCaviola]

@SQLGene By the way, there is a small typo on the OLTP/OLAP slide, which might be worth to correct: OTLP instead of OLTP.

[Marcel Caviola @MarcelCaviola]

Für einmal ein etwas anderer Weihnachtsanlass: TVDS @ Flipperclub beider Basel.

[Marcel Caviola @MarcelCaviola]

Deeply impressed by the Bourbaki Panorama in Lucerne, which shows the scenery of 87,000 people fleeing to Switzerland at the end of the Franco-Prussian War in 1871. Feels terribly realistic and reminds us of today's refugee catastrophes.

[Marcel Caviola @MarcelCaviola]

Just received ISO 20000 certificate in the scope of Service Management, Service Delivery and Product Management - Very proud :-) #tvds

[Marcel Caviola @MarcelCaviola]

Excited about the @code extension for @Graphviz published by @EFanZh. It's fun to work with it :-)