@QuppyPay , your lack of action is concerning. Ticket #75795 has been unresolved for 14 days, my funds are still stuck in “Processing”, and support keeps giving generic replies. Please respond publicly with a clear status and explain when my funds will be returned.
@QuppyPay Thank you for your help. The USDC has been returned to my Quppy balance. I have submitted a new withdrawal request and hope it will be processed successfully. I appreciate your assistance.
@QuppyPay Yes, I checked my inbox, spam, and all folders. I haven't received any emails from the support or compliance teams. My registered email is: [email protected]. Could you please check ticket #74421? Thank you.
@QuppyPay I have also left a Trustpilot review regarding ticket #74421. I would appreciate it if the support team could provide me with an update, as my withdrawal has been stuck in "Processing" for over a week.
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