@Hermesparcels absolute joke of a company. Promised a delivery Thursday, no updates and promised for today, impossible to contact Hermes apart from a generated message that just takes you round in circles. Absolute joke of a company
@Hermesparcels awaiting a parcel that should have been delivered on Thursday last week, virtually impossible to speak with anyone on live chat! Worst delivery company I have ever had to deal with...... sort it out hermes
@jet2tweets I have sent messages over the last few weeks asking if I can change my holiday 2 next year. I don't feel that I would b able to enjoy my holiday like i normally would. I also work 4 the NHS & it's not ideal 4 me 2 have leave due 2 us catching up on the last 3/4 months
@loveholidays so I receive an email stating that your aiming to have completed my refund within 8 weeks of my original departure date....... today is the 8th week and I am still waiting...... this holiday was cancelled in MARCH absolute joke
@loveholidays Its disgusting that I was put forward for a refund 7 WEEKS ago and I now since I have been put in a refund queue I have a further 8 WEEKS to wait...... I will never book with you again
@loveholidays just called to get into the refund queue following an email on Friday..... to be told a further 8 WEEKS for the refund I have already waited almost 7 weeks. This is some kind of joke!!!!
@loveholidays Thank you a time frame is better than your ignorance. I understand that your busy at this time but people want answers and they want their money