@lulusdotcom The dress I wanted is now sold out. There’s more important things in life to worry about though. I needed sizing help. What code can I use for my VIP20?
@lulusdotcom your customer service used to be quick. What happened? I need to know what size to order on this one dress and I don’t have access to my VIP promo codes.
@Amtrak does anyone work for your company anymore? Emailed you last week with a question. Spent 45 minutes on hold. Tried to get through today. Another hour on hold. No answer. How do I book a pet friendly train? There used to be the pet icon. Can my carrier be 11in tall?
@naptownpint Sure! Thanks for the quick response a well. I have 2 in mind: 1. A quiz to see if the type of product we offer is right for them (vs. the type we don't offer and commonly get confused for). 2. A checklist to download to help prospects determine which features they may need.
@naptownpint Dearest content marketing expert Liz, in "They Ask, You Answer," Marc writes that 2 to 3 new pieces of content should be created per week. Do lead magnets count?
@stephbaiocchi Hello! In the book They Ask, there’s talk about bio videos. Do you have examples of bio videos used on websites? Looking for direction on what to include in them.
@stephbaiocchi Hi! I'm watching your social media webinar. With a smaller company, who do you suggest manage customer support on social media? Marketing or customer service?