Mark Broughton-Foxal

Strategy, insight and branding professional. FMCG, Retail and Healthcare specialist knowledge

[Mark Broughton-Foxal @MarkBroughton]

Well done @sainsburys for trying to ruin Christmas. Click & Collect order made 6 days ago, to find out today that the turkey crown is no longer available and removed from the order with no alternatives. Customer service on the phone said “sorry” and offered no solution

[Mark Broughton-Foxal @MarkBroughton]

@StuuuCopywriter @mccannleeds @ProlificNorth @Channel4 Were you there?

[Mark Broughton-Foxal @MarkBroughton]

@British_Airways @British_Airways So after being cut off several times, currently been on hold for 45 minutes. Is this really how you should be treating your loyal Exec Club Gold members?

[Mark Broughton-Foxal @MarkBroughton]

@British_Airways Cutting off on your Exec Club Gold line because of high call volumes is not good enough! So much for rewarding loyalty

[Mark Broughton-Foxal @MarkBroughton]

@JDBoodt Correct. Plus the longest email address known to *people. Oh and the desperate stair of fear when checking into a hotel

[Mark Broughton-Foxal @MarkBroughton]

Quant researcher? Yearning for a dynamic, creative working environment? https://t.co/Wm1bLQeRcr

[Shann @LeShann]

Marketing is simple but not easy.

Too many marketers want it to be complicated but not hard.

[Mark Broughton-Foxal @MarkBroughton]

Brilliant piece! Dear white men, we need you https://t.co/VuXJ3BDVg5 via @campaignmag

[Rory Sutherland @rorysutherland]

Oh for fuck's sake!

[Mark Broughton-Foxal @MarkBroughton]

Same old industry problems

[Lee Clow’s Beard @leeclowsbeard]

The constant need to remind ourselves and our clients that we are not the target is much less maddening than our consistent failure to do so.

[Mark Ritson @markritson]

Oh @Deloitte you had me reading a really very good report and thinking “this is good stuff” and then you go and drop this wankery. The term you are looking for is “adults”. You look like idiots.

[Mark Broughton-Foxal @MarkBroughton]

Want to join the Strategy team of an agency who won four Cannes Lions (including a gold) this year? https://t.co/ldAwe9NyNo

[Mark Broughton-Foxal @MarkBroughton]

Want to join the Strategy team of an agency who won four Cannes Lions (including a gold) this year? https://t.co/UOtzZIZu0b

[Mark Broughton-Foxal @MarkBroughton]

@ChrisFalcs TBF I’ve just enjoyed my complimentary chocolate on Swiss Air #weusedtobelads

[mccann_mw @mccann_mw]

McCann New York helped @NatGeo launch the epic "Planet or Plastic" campaign to raise awareness about the global plastic trash crisis -- and to get you involved. https://t.co/m3h9vUak1W

[TIME @TIME]

TIME’s new cover: Donald Trump relied on Michael Cohen to weather the storm. Now the President is on his own https://t.co/Z8L5fYLuCO

[Mark Broughton-Foxal @MarkBroughton]

I can't stop watching this! https://t.co/2xIZpGfcPe