@AirbnbHelp Your Airbnb representative is refusing to help because my wife made the last minute hotel booking and so it’s not in my name. Really!? @Airbnb is no longer the company I used to love. @bchesky#Unbelievable#airbnbfail
@Airbnb canceling our reservation at the last minute and then not empowering your customer service agents to fix the problem, isn’t how you keep a previously loyal customer of 8 years. #airbnbfail#customerservicefail#fail
@AirbnbHelp 18 hours ago, after 30 minutes on the phone with Airbnb, I was promised that within 12 hours we’d get a call from the team actually empowered to help. Surprise - nobody called... We’ve had to overspend for a last minute hotel room because @Airbnb stranded us #airbnbfail
This feels like an opportunity for the more confident startups in the GE Ventures portfolio to buy back their shares... https://t.co/lbdo2nDTYP #geventures#desperatetimes