Wireless calls, SMS and data services are now restored for the vast majority of our customers. A small number of services with other carriers are continuing to come back online. We sincerely apologize for the inconvenience this outage has caused and thank you for your patience.
Rogers wireless calls, SMS & data services are starting to return to normal for our customers. It will take several more hours for all customers and regions to return to full service. We will continue to work around the clock with our network partner Ericsson until that happens.
Some wireless customers are experiencing an intermittent service interruption for wireless voice and data services. Our team is working quickly to restore services as soon as possible. We apologize for the inconvenience and will continue to provide regular updates.
@Rogers Also when we call Rogers a blanket statement would be nice saying there was a known outage for us they don’t have access to the Internet so we’re not waiting on hold for hours to be told it’s not our phone it’s a known outage.
@Rogers not all of us have access to Wi-Fi so we can’t see the Twitter updates. Can you please text your customers so they know what is going on. I’m not able to make phone calls or access the Internet. I had to drive into town to use the library wifi to send this message.