Martin Harper

Fedup with "shit", BAD service!!!!

[Martin Harper @Martin_D_Harper]

They advised me that the account will be open in 48 hours. Monday the 17th November 2025 my account were unrestricted only for 1 debit order to be processed and then my account were Restricted again. This is unacceptable.

[Martin Harper @Martin_D_Harper]

@Nedbank Bad SERVICE!!!!

[Martin Harper @Martin_D_Harper]

I even contacted the call center and they confirmed everything is in order and that my account will Not be restricted. Last week Wednesday they restricted my account. I had to go to the Rustenburg branch and updated the FICA again.

[Martin Harper @Martin_D_Harper]

I received a message from Ned bank, stating that I have to update FICA. I did do that as requested via the Nedbank banking app two Months ago. I kept on receiving the same message and checked the status of my account.

[Martin Harper @Martin_D_Harper]

@Nedbank
Last week you restricted my account. I went to the Rustenburg branch and updated FICA again. They advised me that the account will be open in 48 hours. 17 November my account were unrestricted for 1 debit order & then account were Restricted again. This is unacceptable.

[Martin Harper @Martin_D_Harper]

@FraudWatchZA please investigate this person. Selling false electricity tokens

[Martin Harper @Martin_D_Harper]

@FraudWatchZA

[Martin Harper @Martin_D_Harper]

@MTNza @MTNzaService @BadServiceRSA be carefull of MTN. They steal your money and suspended your service. I have proof.

[Martin Harper @Martin_D_Harper]

@MTNza @MTNzaService it's been 14 days now! Every time I speak to someone, they tell me between 2 to 7 days. My account is STILL NOT WORKING. YOU STILL HAVE A HARD LOCK ON MY ACCOUNT EVEN THOUGH MY ACCOUNT IS I CREDIT??? I NEED ANSWERS. OR ARE YOU GOING TO REFUND MY MONEY?

[Martin Harper @Martin_D_Harper]

@MTNza @MTNzaService it's been 14 days now! Every time I speak to someone, they tell me between 2 to 7 days. My account is STILL NOT WORKING. YOU STILL HAVE A HARD LOCK ON MY ACCOUNT EVEN THOUGH MY ACCOUNT IS I CREDIT??? I NEED ANSWERS. OR ARE YOU GOING TO REFUND MY MONEY?

[Martin Harper @Martin_D_Harper]

@MTNza @MTNzaService Congratulations!!! You managed to locate R100 paid on the 4th. (8days later) Now you just nead to locate the R450 paid on the 31/08/2024 and the R450 paid on the 31/07/2024 to the exact same bank account with the exact same reference number.

[Martin Harper @Martin_D_Harper]

@MTNza @MTNzaService @ICASA_org @BadServiceRSA @HelloPieter @ombutsman Can someone help or advise me please. I paid my MTN account on time every month. MTN suspended my account due to "champions" not knowing what they are doing. I just want my services back on or my money back

[Martin Harper @Martin_D_Harper]

@MTNza @MTNzaService
I struggle to understand in this moderne day of technology with fast 5g internet and telephone calls, how it can take you this long to resolve the problem. Are you making use of postal pigeons????

[Martin Harper @Martin_D_Harper]

@MTNza @MTNzaService please provide me with an update on REQ000005431155 AND REQ000005439337

[Martin Harper @Martin_D_Harper]

@MTNza @MTNzaService Can I get an update on this matter please?

[Martin Harper @Martin_D_Harper]

@MTNza @MTNzaService My account is still blocked. As per proof of payment mailed to [email protected]. R450 on 31/07 for August, R450 on 31/08 for September & R100 on 04/09 extra. Please refund me my R550 for this month so that I can get another servece provider.

[Martin Harper @Martin_D_Harper]

@MTNza That's all I keep on hearing.... Apologies.... I need an update.... Are you restoring my service today or refunding my money? TODAY

[Martin Harper @Martin_D_Harper]

@MTNza @MTNza @MTNzaService my account is still blocked.
As per proof of payment, emailed to [email protected] I paid: R450 on 31/07 for August. R450 on 31/08 for September. And R100 on 04/09 extra. Please refund my money for this month so that I can get another servece provider.

[Martin Harper @Martin_D_Harper]

@MTNza @MTNzaService you see what I meant.? I paid ontime, the is a problem on your side. This is the same thing you telling me for the last 7days already. Is there any one that can assist? Mabe @HelloPieter @financialombuds