So is failing to turn up for an appointment that I made a month in advance (calling to tell me the appointment is cancelled right at the end of the appointment window) and then saying try again tomorrow when I try to rebook taking “all reasonable steps”?
Should I change energy provider in order to get a smart meter? I had a booking with @BritishGas last Friday between 1pm-5pm. At 4.30pm, having taken the day off work, they called to cancel the appointment and said I should book again online. Every time i try I get this…
“From January 2022 all gas and electricity suppliers will have binding annual installation targets to roll out smart and advanced meters to their remaining non-smart customers by the end of 2025.”