Mary Fearon

Communicating in work and in life.
“When we're connected to others, we become better people.” ― Randy Pausch, The Last Lecture

[Mary Fearon @MaryFearon]

@StarbucksCanada For the last week I’ve been getting an error message for any mobile orders to any stores. When will this issue be resolved?

[Mary Fearon @MaryFearon]

@michiganderband Thank you!

[Mary Fearon @MaryFearon]

@DaveAndersen2 @GrundyLkPP Thanks! We heard it was a park issue

[Mary Fearon @MaryFearon]

@michiganderband Toronto!!

[Mary Fearon @MaryFearon]

#wethenorth this is camping. #GoRaptorsGo #NBATwitter #tsn #NBAFinals2019

[Mary Fearon @MaryFearon]

@Ember_Tech how do I delete a model from my app? I’ve had two replacements that no longer work. Thx

[Mary Fearon @MaryFearon]

@doubletree I was overcharged for a room at Orlando Seaworld resort. No one answers the phone there to resolve the issue.

[Mary Fearon @MaryFearon]

Happiness is filling a pickup full of… https://t.co/fPnzAZe1ms

[Mary Fearon @MaryFearon]

@Bell_Support we have Bell Fibe and continually lose wifi connection for no reason. Help?!

[Mary Fearon @MaryFearon]

Do some GOOD and feel GREAT going into the weekend. Join us tonight… https://t.co/E7f3iQUfQd

[Mary Fearon @MaryFearon]

@Airbnb Need help with changing email in my profile. I've tried several times following your instructions. There is no way to contact you on your website. Thanks

[Mary Fearon @MaryFearon]

If everyone followed the lesson in Seth's blog today, think what we could achieve in the world. Here's to making the most out of Monday. https://t.co/kHzQIndHtU

[Mary Fearon @MaryFearon]

Why is it coverage of the #OlympicWinterGames totally sucks in North America? Canada and US. I’m seeing more on twitter.

[Mary Fearon @MaryFearon]

Canadian advertising shows up for the Olympics like others do for the Superbowl. Strength, character and a little bit of badass capture the heart of the #truenorth. Top pick of the day goes to Air Canada  https://t.co/KMYSyVTPHN

[Mary Fearon @MaryFearon]

@SpotifyCares one of the best customer service experiences in recent memory...complete with a song at the end. How fitting! Tks again!

[Mary Fearon @MaryFearon]

@TorontoPearson Brutal issues management. All you need to do is explain to people the actions you’re taking and help them understand the context of the impact. # of planes waiting, # of gates over how much estimated time. Amazing how patient people can be when what you expect of them is clear.

[Mary Fearon @MaryFearon]

@TorontoPearson I’m sitting on the tarmac DL1990. This is far beyond ‘some flights and longer than normal waits’. Enough with the euphemisms. People are reporting 2.5 hours stuck here. What’s the plan? How long will we be here?

[Mary Fearon @MaryFearon]

@TorontoPearson please provide updates to the people stuck on planes on the tarmac of terminal 3 #delta1990 #stuckatpearson

[Mary Fearon @MaryFearon]

@TorontoPearson Hundreds of passengers sitting in the tarmac for hours. Why not provide useful updates?