Forgiveness involves a level of fear. Because forgiveness is a process not an event, when we finally build the strength to forgive, we have the unknown of whether we can do it again when the offense shows it’s ugly head again. Let faith overcome fear.
Targets & metrics aren't always helpful. Relying too much on them can:
- Encourage “gaming” the system,
- Incentivize the wrong aspects of work,
- Erode morale,
- Harm customers.
Excellent read from @Hustle_Says: https://t.co/BbHaMyTCX1