Mateo

Cofounder of GMB Helper. We run a local SEO agency with 260+ GBPs. Got tired of losing time keeping them active, so we built the tool that handles it.

[Mateo @MateoLacicGMB]

@0xBoolean Need someone to to take those down for you🫨

[Mateo @MateoLacicGMB]

Checking your ranking from one spot tells you almost nothing. Local results change block by block because proximity is a big factor. A grid check shows where you actually rank across your whole service area, and it's usually strong near your address and weak 3 miles out.

[Mateo @MateoLacicGMB]

Skip the Maps link then, it breaks for a lot of people. Go to https://t.co/aj6JTW2tc6 instead, sign in and search for your business name like you're adding it new. Since someone else controls it, Google will tell you the profile is already claimed and give you a request access button. That starts the same 3 day process. Also try it in incognito or another browser, that error is often just a cache or account glitch. And since you have legal documents, file the Business Redressal form too and attach them there.
That form goes to a real review team, not the automated system.

[Mateo @MateoLacicGMB]

Your own chart makes the opposite point. Three months of daily work at near zero clicks, then one spike on 8/27 that has nothing to do with consistency. Average position 24 and 1.1% CTR means most of that content is sitting on page 3.

Simple is not the same as easy. Anybody can lift weights too. Knowing which content, which links, and why the spike happened is the actual job.

[Mateo @MateoLacicGMB]

@mindthelongterm @SawyerMerritt Reinstatement is the easy part. Staying reinstated is where people get burned. What got you suspended in the first place?

[Mateo @MateoLacicGMB]

Stalled appeals are normal. Email support auto closes almost everything. Resubmit through the Reviews Management Tool, not the dashboard flag. Pick conflict of interest as the reason. Add one line, no record of this person as a client. Short and factual wins, long stories get ignored. We built a dispute system for exactly this in GMB Helper, it handles the resubmits and escalations for you. Happy to run yours through it.

[Mateo @MateoLacicGMB]

@ToddLlewellyn Can you expand on what you mean by that?

[Mateo @MateoLacicGMB]

@shirshakchavan It’s more then just building something brick by brick 😮‍💨

[Mateo @MateoLacicGMB]

Good list for organic stuff but not one of these touches Google Business Profile, and for local businesses that's literally where the phone calls come from. A dentist or an HVAC guy isn't winning off a Surfer optimized article. They win in the map pack.

We manage 260+ profiles at our agency and honestly got sick of the manual grind. Review replies, weekly photos, posts, catching listings that got suspended out of nowhere. Ended up building GMB Helper just to get our own time back. That's the layer this whole stack skips.

Content got cheap, no argument there. The local side didn't. Agencies aren't dying, we're just working with better tools now.

[Mateo @MateoLacicGMB]

Reviews come back in batches after reinstatement, can take 2 to 3 weeks, so some of those 80 may still show up. For the rest, send support a list of the missing ones, reviewer name, date, rating, through the review issues form. A count gets a canned reply, a named list actually gets worked.

[Mateo @MateoLacicGMB]

Secure your Google account first, new password and 2FA, hackers usually swap the recovery email. Then go to your listing on Maps, click Own this business, and request access. The hacker gets 3 days to respond, they never do, then Google lets you reverify and take it back. Faster than waiting on support.

[Mateo @MateoLacicGMB]

The trust part shows up before anything technical does. Clients with a real feed get fewer “are you legit” questions on the first call, and people show up already knowing what the crew looks like. That is the whole thing. A review says someone was happy once. A feed of actual jobs shows the work itself, week after week, which is much harder to fake and much easier for a person or a model to read as evidence.
Where I see it most is homeowners referencing a specific post when they call. They already decided before the conversation started.

[Mateo @MateoLacicGMB]

@noahiglerSEO Already seeing it. The HVAC accounts we run that post real job footage every week show up in AI answers well before their review count justifies it. A Google profile tells the model you exist. Socials tells it you are still active.

[Mateo @MateoLacicGMB]

The setup is the easy part. The gap I see most is what happens after: profile goes live, nobody touches it for six months, rankings slide and the owner blames the algorithm.

Consistent posts, fresh photos and replies to every review do more than anything you can fix on day one. We run 260 plus profiles and that pattern holds almost every time, which is why we ended up building GMB Helper to keep it running without someone babysitting each one.

[Mateo @MateoLacicGMB]

Per location and per seat pricing is the whole reason we built GMB Helper. Flat tiers, no per profile fees. A six store group sits at $299 a month and gets AI review replies with approval or auto publish, scheduled posts, photo publishing, audits and issue alerts, Reddit mention tracking, one dashboard and client ready reports. We also handle profile reinstatement, which nobody in this space touches. 7 day trial, no card. Good luck with the launch, the space needs more flat pricing.