Matt

[Matt @Matt70834898]

@thehut_com Save your money I’ve been waiting over a month for a refund. Really poor customer service.

[Matt @Matt70834898]

@seetickets @glastonbury I’ll sort my devices out if you sort a fair system out deal?

[Matt @Matt70834898]

@ConsumerRights #Retail #customerexperience #CustomerService #customerreviews #refund

[Matt @Matt70834898]

@currys @Argos_Online @AmazonUK @ao @JohnLewisRetail does your customer service team just go on holiday and expect you customers to wait over 18 days whilst they enjoy their holiday. 🤷🏻‍♂️ hope you enjoyed Chloe here with my bank card when you are ready #embarrassing #holidays

[Matt @Matt70834898]

@AmazonHelp Not you Amazon bot just highlighting that Amazon is a better place to shop than @currys

[Matt @Matt70834898]

@AmazonUK @currys Amazon do you wrongly advertise Nintendo switch bundles as in stock then don’t give a refund for 3 weeks when the customer finds they are not in stock like currys?

[Matt @Matt70834898]

@Argos_Online @currys Thanks I’ll try but I have to deal with @currys

[Matt @Matt70834898]

@Argos_Online @currys do you take over 18 days to refund customers when the goods aren’t in stock? Currys do!

[Matt @Matt70834898]

@Argos_Online @currys @currys much better service than currys then. 🙌

[Matt @Matt70834898]

@currys @CitizensAdvice Nope I’ll keep this public until you resolve and will keep posting. You’ve had all my details and so has the CEOs office and still not resolved. Simple refund and you’ve taken 18 days which is a breach of the consumer rights act. #consumers #poorservice #martinlewis @rights_uk

[Matt @Matt70834898]

@currys @CitizensAdvice no refund for 18 days and counting. Went to store to pick up goods they didn’t have and am still waiting for refund is this legal?

[Matt @Matt70834898]

@currys still haven’t given me a refund in over 18 days. Ordered online to pick up in store and they didn’t have stock so asked for a refund. Nearly 3 weeks and here I am what can be done to protect the consumer agains this fraud? #ConsumerRightsAct

[Matt @Matt70834898]

@ao should have used you guys as @currys don’t refund for weeks even if they don’t have the stock in the first place. 18 days to date I’ve been waiting for a straight refund.

[Matt @Matt70834898]

@currys @ConsumrRightsUK You’ve done fuck all to date so I’ll make this public until your customer complaints team resolve. I’ll be highlighting through public channels as despite providing you the info I’ve and over you’ve been shit.

[Matt @Matt70834898]

@currys @ConsumrRightsUK 18 days and counting without a refund. Goods not available should be a straight refund not a 3 week wait! Someone help resolve this madness please!!!!

[Matt @Matt70834898]

@MartinSLewis @currys Martin can you help. Currys incompetence has meant I haven’t received a full refund after 18 days when they didn’t have the goods ordered online in stock in store. How can this be resolved as their customer service is shocking?

[Matt @Matt70834898]

@currys Not as emotional as I am amount my refund you still haven’t sorted after two weeks. Now that’s a shit show.

[Matt @Matt70834898]

@currys absolute shit show in your Haverfordwest store just now. Ordered online and products weren’t in stock now have to wait days for a few hundred pound refund had to leave with no refund or products. Terrible service.