Matt Harper

Evertonian by birth, Wirralian by adoption and marketing enthusiast by choice. EVP & Managing Director @TMPtweets.

[Matt Harper @MattDHarper]

@British_Airways can you explain why instead of using the bridges you cram passengers onto a bus for 15 minutes, asking them to ignore social distancing rules so you can fit more people on? When the airport is quiet and there’s loads of free gates 🤷‍♂️?

[Matt Harper @MattDHarper]

@LGBTfdn @LaylaMoran Go you - @laylamoran - you had my vote and this just further validates it! Well done for having the strength & conviction to share this, wishing you all the happiness

[Matt Harper @MattDHarper]

@cota seriously what’s wrong with the organisation of the parking? Can you get police to help or something? Just spoke to your staff who said they don’t know what to do. Been stationary for an hour

[Matt Harper @MattDHarper]

@COTA are you going to get the WiFi working today? Thanks!

[Matt Harper @MattDHarper]

@HeatherTMP @paul_stevenson @TMPtweets Ha - it’s all part of the master plan 😈

[Matt Harper @MattDHarper]

@gdavies2 Thank you :) all about surrounding yourself with the best people

[Matt Harper @MattDHarper]

@kcmetrobus Appreciate you guys looking at this. It isn’t enough though - it really shouldn’t be this difficult. You’ve had years to prepare for it...

[Matt Harper @MattDHarper]

@kcmetrobus When are you going to fix this :)?

[Matt Harper @MattDHarper]

@kcmetrobus hey my bus (55) has been stuck at 3rd and Pike for 15 mins nothing is moving. What’s up? When are the roads going to be fixed so these journeys don’t take hours?

[Matt Harper @MattDHarper]

Short term thinking = short-changed marketing. Advice on how to deliver the long and the short... https://t.co/KGgeHRmBmZ

[Matt Harper @MattDHarper]

@kcmetrobus ‘Due to traffic congestion’ - correction: due to incompetent road layout and poor planning

[Matt Harper @MattDHarper]

With more complex products, fewer resources and lower brand recognition than many B2C counterparts, it's exciting to see B2B CMOs being recognized for their smart approach. #b2b #b2bmarketing https://t.co/5h9n3C52ap

[Matt Harper @MattDHarper]

@EE Thank you

[Matt Harper @MattDHarper]

@EE hi - have you enabled eSIM on pay as you go yet? If not, can you say if/when you will? Thank you!

[Matt Harper @MattDHarper]

@ATTCares Thank you! That didn’t answer my question though - is the implication that I need to go into a store to swap my SIM for eSIM?

[Matt Harper @MattDHarper]

@ATT hey - have you enabled eSIM for prepaid contracts yet? I have one and would like to switch to eSIM. Thank you!

[Matt Harper @MattDHarper]

@HMRCcustomers Hi - I just tried again. It connected then disconnected and my question disappeared. Still can't get through on the phone. What do I do next?

[Matt Harper @MattDHarper]

@hmrccustomers I'm trying to get hold of someone to talk about an important topic. Phone lines and webchat are constantly busy. How can I resolve it? I'm getting penalty letters from you but I can't talk to anyone to resolve it.

[Matt Harper @MattDHarper]

@HMRCcustomers Thank you - I've just been on and it says it's closed...

[Matt Harper @MattDHarper]

@HMRCcustomers Thank you. I believe I need to fill it in, but I really need to talk to someone as I have a complex residency situation. I'm at a loss now for how to contact you as it says lines are now closed and they've been too busy all day.

[Matt Harper @MattDHarper]

@HMRCcustomers Hi Jamie - it's 18/19