Matt Syp

Engineering leader

[Matt Syp @MattSyp]

@LGUS I guess a washer and fridge that don't last 5 years is something @LGUS @LGUSSupport expect. Compressor in the fridge and main board in the Washtower.

[Matt Syp @MattSyp]

It's gonna cost 70% of buying a new washer to fix the washer in my @LGUS Washtower that I bought <5 yrs ago. But I can't get a new washer because the dryer is connected. Well played LG. First my fridge, now this. Can't get anything to last anymore.

[Matt Syp @MattSyp]

@FlexiSpot Yeah, oh no. Your system had a failure and nobody seems to care. Your response along with how horrible your support process is shows me why going with @UPLIFTDesk was the right decision.

[Matt Syp @MattSyp]

Let me get this correct @FlexiSpot, you have a promotion, your system has a glitch that causes me to miss out and you're not willing to do anything? Shows the type of company you are. Good thing I went with the @UPLIFTDesk instead.

[Matt Syp @MattSyp]

@HotTopic Hey @HotTopic WE did email [email protected] and it was 100% useless. They basically did nothing but regurgitated the bullshit we have been dealing with. Your company is worthless and stole $100 from us because nobody is competent enough to fix it.

[Matt Syp @MattSyp]

Ok @HotTopic, how is an order in store since 3/18 and we did not get notified? We only found out because they restocked and put money back on a GC that we no longer have. And the manager had 0 empathy and wouldn't help. How do you fix this?

[Matt Syp @MattSyp]

@LGUSSupport cc

[Matt Syp @MattSyp]

The inconvenience of our 4 year old @LGUS fridge dying on a Friday and not getting service all weekend is ridiculous. Lost all our food and having to navigate without being able to save leftovers is not acceptable for such a new expensive appliance.

[Matt Syp @MattSyp]

Hey @Roblox I'm having a major issue and need someone to contact me. My daughter got banned because my other daughter did something stupid and it isn't fair to her. I'm handling the stupidity, but my one daughter did nothing.

[Matt Syp @MattSyp]

@Avis No thanks. I'm not wasting any more of my time. I'll take whatever your horrible customer service rep gave me and never rent from you again. Bad counter agents, bad customer service, dirty car that I worried would die the whole time and over charged.

[Matt Syp @MattSyp]

So @Avis you really are the shittiest rental agency I have dealt with. You lie, then over charge me and do me a favor by refunding part of it. You are horrible and your agents are horrible. I will never do business with you again.

[Matt Syp @MattSyp]

What the hell @Avis I booked a rental and you charged me over $300 more for no reason. Do you like ripping customers off? The people at PHL were horrible, I didn't get an emailed receipt and it is taking forever to get anywhere in fixing it.

[Matt Syp @MattSyp]

As if anyone else needs to say it, but @netflix was horrible tonight and not just the buffering. The commentary was hard to listen to. Arguing with each other and just being negative the whole damn time. They should never do this again.

[Matt Syp @MattSyp]

@SallyBeauty Maybe next time your manager could at least ask how they can make it right. Nope, just give a refund since we can't actually fulfill an order properly. Not that people need what they order so they can do without it. Such horrible customer service.

[Matt Syp @MattSyp]

When your daughters want to dye their hair so your wife uses her @SallyBeauty prof account and got 2 hour delivery. They left out an item and after calling and waiting on hold, the manager at the store gives a credit. No dye for my girls! Would be nice to get whats ordered!

[Matt Syp @MattSyp]

@gcbeau Here was the item. https://t.co/3WkjhHWhLo

[Matt Syp @MattSyp]

I don't know why I keep doing this, but every single time I try to contact a store through the @guitarcenter website I get crickets. Why even give this option if I can't inquire about an item that way? And since I saw it on @musiciansfriend , they can provide me no information.

[Matt Syp @MattSyp]

So @Walmart and @OnTrac_Shipping , this is how you deliver your packages? Have someone get out of a passenger seat, run up and throw them at my house? This is 100% disrespectful and I doubt it is how you want your businesses represented.