Matt Bateson

Tech strategy, innovation and leadership. determined golfer, guitarist and father of 3 girls.

[Matt Bateson @Mattb8son]

Latest #ai productivity hack for my creative workflow courtesy of @elevenlabs. Let’s go!

[Matt Bateson @Mattb8son]

@rafeb7 @rafeb7 for PM!!

[Matt Bateson @Mattb8son]

@rafeb7 Are you parked in the middle of a field!?

[Matt Bateson @Mattb8son]

@rafeb7 Retirement open... sounds like a great idea! 🏌️‍♂️ ⛳️

[Matt Bateson @Mattb8son]

One for you @CXpert. When management offsites are planned well in France 🇫🇷 ⛳️😇

[Matt Bateson @Mattb8son]

@rafeb7 Looks like you had a good one! Good to catchup soon.

[Matt Bateson @Mattb8son]

@CXINDEX Agree with the blended approach, it’s just one channel in a wider customer engagement strategy #cx

[Matt Bateson @Mattb8son]

#chatbots for #customerservice - do they work? Anyone with any real world insights to share? #cx #custserv

[Matt Bateson @Mattb8son]

@wimrampen Thanks for sharing, 50% telephone reduction is impressive...

[Matt Bateson @Mattb8son]

Keeping an eye on the competition from a hotel in #Paris 🧐🍺 @rafeb7

[Matt Bateson @Mattb8son]

@igama Of course, not a literal requirement... but you get the jist 🙂

[Matt Bateson @Mattb8son]

@haraldbee @SlackHQ There has to be some perks to working with me 😂

[Matt Bateson @Mattb8son]

@BlacksHelpTeam Hi Edd, I sent an email 2 days ago with all details inc pics - still no response. Case ref 04264581. Can you look at this?

[Matt Bateson @Mattb8son]

@BlacksHelpTeam the outwell tent I purchased recently has several defects and you have no customer service phone number. Help!

[Matt Bateson @Mattb8son]

@OliviaFaucheux TY for sharing! 🙂

[Matt Bateson @Mattb8son]

@hanskuiperCX Loving your work!

[Matt Bateson @Mattb8son]

@CXpert @ljordan @JayMMTL What happened to the fairway!? #goodbyeball

[Matt Bateson @Mattb8son]

Beautiful start to a beautiful day! #winning

[Matt Bateson @Mattb8son]

Innovation is an art AND a science - great advice from @brianjohncurran @cx @digital https://t.co/pCu8w3NpdE

[Matt Bateson @Mattb8son]

@haraldbee You heard it here first 🙂