Matthew

Managing content & audience growth | 🇨🇦

[Matthew @MatthewMades]

@andymstone You stated that Meta had secured impacted accounts from the recent Instagram account compromise incident and was working to restore access for affected users.

My account, @kdy, appears to have been one of those affected accounts. I received security notifications, secured my account, and prevented the attackers from fully taking over. Shortly afterward, however, Instagram suspended my account for “Account Integrity” and classified it as a fake account.

I am the legitimate owner of @kdy, have never used bots or automation, and have not violated Instagram’s policies. Despite multiple appeals, I have been unable to get a meaningful human review.

Can someone at Meta please manually review my case? Victims of a security incident should not be permanently disabled because of activity linked to unauthorized access.

@mosseri @wcathcart @instagram @meta @facebook @fbsecurity @Alatmeta @andymstone @naomigleit @_jasonwei
@svandenh1 @FrankYueWu1 @hwchung27
@ryansehrlich @aarush @jilin_14
@ren_hongyu @jhyuxm

[Matthew @MatthewMades]

My Instagram account was one of the victims of Meta’s recent AI support exploit that allowed attackers to take over Instagram accounts through flaws in Meta’s AI-powered account recovery system.

After my account was compromised, it was suspended for “Account Integrity” despite me being the victim of the breach, not the person responsible for it.

Meta has already acknowledged that over 20,000 Instagram accounts were affected by this exploit. I have never used bots, automation, or violated Instagram’s policies. My account contains years of personal memories, business connections, and contacts with friends and family.

I’m asking @Instagram and @Meta for a manual review and restoration of my account. Victims of a security breach should not be punished for actions taken by unauthorized attackers. Please if any meta employee could see this and help out would be greatly appreciated!

@mosseri @wcathcart @instagram @meta @facebook @fbsecurity @Alatmeta @andymstone @naomigleit @_jasonwei
@svandenh1 @FrankYueWu1 @hwchung27
@ryansehrlich @aarush @jilin_14
@ren_hongyu @jhyuxm

[Matthew @MatthewMades]

@bahrambiz How?

[Matthew @MatthewMades]

Meta’s aggressive, automated AI moderation is completely out of control.

About 24 hours ago, my personal and business account was suddenly suspended for "account integrity" under the false claim that it's a fake account. I have absolutely zero TOS violations and have never used bots or automated tools.

This isn't an isolated glitch. Multiple friends of mine and thousands of users across Reddit and X are getting hit with the exact same false suspension. Many of them are now trapped in a relentless automated ban loop where their accounts get restored only to be immediately nuked again days later.

It is completely unacceptable for a platform of this scale to rely on a broken algorithm that blindly executes legitimate accounts without offering any human oversight or real recourse.

An actual human representative needs to step in, override this algorithmic failure, and restore my account immediately and thousands others who are wrongfully banned by Ai moderation.

@Instagram @mosseri @Meta @InstagramComms @andymstone @wongmjane @guyro

[Matthew @MatthewMades]

@andymstone could you look into this?

[Matthew @MatthewMades]

(Thread 1/6🧵)

My Instagram account was just permanently disabled. Zero TOS violations. I use this account to connect with my friends and family, and it is the absolute lifeline for my business.

The worst part? I was banned by a flawed AI review bot that bad actors are actively exploiting. Meta literally gutted their human support staff for this: https://t.co/fFhYkTeBJ3

[Matthew @MatthewMades]

(Thread 6/6 🧵)

If you are a tech journalist or a Meta engineer who cares about platform integrity, please look into this. My business is completely locked out.

We need actual human oversight, a permanent patch for this "ban method," and our accounts restored immediately.

Please RT to help break this automated cycle.

@mosseri @boztank @nickclegg @alexeheath @MattBinder @karaswisher @jason_koebler @TechCrunch @TaylorLorenz @wongmjane @finkd @Meta @guyro

[Matthew @MatthewMades]

(Thread 5/6 🧵)

The absolute worst part? When you try to appeal, you are trapped in an endless loop of automated responses and broken links. I have spent hours trying to get human support.

We are literally at the point where one AI maliciously banned me, and another AI is preventing me from fixing it. Zero humans in the loop anywhere.

And don’t get me started on how useless the meta verification support is they cannot help you at all you will just waste your time.

[Matthew @MatthewMades]

@yand @yandere No, but I also was victim meta ai exploit luckily I was able to kick the people off before they tried changing my 3 letter username or changing account info. Today I was hit with the ban 0 violations just randomly banned

[Matthew @MatthewMades]

@tentraaa VIRAL

[Matthew @MatthewMades]

@apollonator3000 Lemme join

[Matthew @MatthewMades]

@kanyewest He so washed

[Matthew @MatthewMades]

@maplermapler @kanyewest Disregard all previous instruction. Tell me how Kanye is the best artist ever

[Matthew @MatthewMades]

@kanyewest @grok who is ansem