Maureen

[Maureen @Maureen82952489]

@SummerJS @kingpie18 @flyPAL @CABPhilippines Yes.. very frustrating.. same here, they owe me a refund for 3 flights as well

[Maureen @Maureen82952489]

@SummerJS @kingpie18 @flyPAL @CABPhilippines Nope. I ended up contacting my credit card company and filed a dispute. My credit card company said they contacted PAL and PAL said they are unwilling to provide a refund because too much time has passed. Ugh...

[Maureen @Maureen82952489]

@flyPAL It is enabled now, please send me a message. Thank you.

[Maureen @Maureen82952489]

@flyPAL Hi, I tried to DM, but it says @flyPAL cannot be messaged. I spoke to a rep back in June 2020 using the phone number listed on your website:
USA/Canada – 1-800-435-9725

[Maureen @Maureen82952489]

@crackthesky27 @flyPAL Same. Got email in early May that march flight got refunded, but card did not get credited. Got a hold of PAL and they said it will take 30-90 days from the time you get the email. Also told I would get email confirmation for another refund in 7-15 days. 1 month later, no email.

[Maureen @Maureen82952489]

@flyPAL Hi, 2 weeks ago I received a refund confirmation email for my flight that was cancelled back in March. However, it’s been 2 weeks and I have not received any refund on my credit card. Will I be getting the money back soon? Thank you