Max Dench

[Max Dench @MaxAGDench]

@wes273 Still waiting 🤦🏻‍♂️

[Max Dench @MaxAGDench]

@CurrysServices @currys guess what?! I’m still waiting! 3 days since my last refund was requested. Have been told to go to store to purchase my item which I can’t do cause I don’t have my funds back.

[Max Dench @MaxAGDench]

@CurrysServices any thought of publicly acknowledging you had an issue with gift card payments and being openly realistic about resolution times have been told refunds would be 2-3 hours, overnight, and now 5-8 days which is it? Currently £500 out of pocket

[Max Dench @MaxAGDench]

@CurrysServices Amazing customer service this…

[Max Dench @MaxAGDench]

@CurrysServices Seriously?! That’s all you can offer given what I’ve posted above!! Please provide an email address that you’re customer service team can be contacted via

[Max Dench @MaxAGDench]

@CurrysServices @qedapps Besides turning up at a store to speak to a poor member of staff how else can I raise a complaint when apparently neither your online chat or phone line will take a complaint that will be actioned and your customer services email is no longer looked at either!!

[Max Dench @MaxAGDench]

@CurrysServices @qedapps I’ve attempted to DM you on all three social media platforms X (can’t DM you) , Facebook and Instagram but have recieved no reply on either

[Max Dench @MaxAGDench]

@qedapps @CurrysServices Got mine refunded today after 3 days and tried purchasing again and got the same issue over again. Now waiting on another refund and got told this when I asked to make a complaint

[Max Dench @MaxAGDench]

@Dani_Elizy_C @Becky_OB14 @CurrysServices I got mine refunded today after 4 days and tried to repurchase my items same thing happened and this was the reply when I asked about making a complaint

[Max Dench @MaxAGDench]

@CurrysServices @Kingsly_LFC Their customer service is shocking

[Max Dench @MaxAGDench]

@CurrysServices @currys just wow… 2 failed attempts at purchasing an item via gift cards each time taking the balance but no order completion #CustomerServiceFail #currys

[Max Dench @MaxAGDench]

@CurrysServices To add to the saga finally managed to get a case number of the phone support and was told it had been refunded. Guess what’s it not been. That I should checking the gift card balance for 24-48 hours…

[Max Dench @MaxAGDench]

@CurrysServices Your link doesn’t work… as I’ve started before it doesn’t go anywhere hence why I contacted on another social media feed

[Max Dench @MaxAGDench]

@CurrysServices I’ve DM’d currys on Instagram

[Max Dench @MaxAGDench]

@CurrysServices As soon as you get the DM? I sent it on Saturday… you’ve responded on here multiple times since then but not via other channels? What’s the delay?

[Max Dench @MaxAGDench]

@CurrysServices I have bumped the message via the Currys Instagram

[Max Dench @MaxAGDench]

@CurrysServices Still no reply to message on your other social media platforms. It’s been 4 days and I still haven’t been refunded… this is getting stupid

[Max Dench @MaxAGDench]

@CurrysServices I’ve set a message on Instagram that’s gone answered…