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@Iberia Please @Iberia, let us be efficient. I have a problem with the assistance that does not take my message into account. Thus I am trying to reach someone responsible. If you keep redirecting me to them, you are not helping. Recognizing technical issue and then denying it... #iberia
#Iberia has high quality assistance folks. But it seems that it doesn't apply to me. #inequality of treatment is a top priority there! I keep getting compensation refused whereas my friends get 600€! Beautiful! @Iberia@Iberia_en@Iberia_fr, anyone "qualified" to assist?
Do you guys know a company where: passenger rights, equal treatment, respect of european regulation means nothing? Answer is easy #iberia. @Iberia@Iberia_en@Iberia_fr anything to say or you keep redirecting me to your assistance that compensates others and joke on me?
@Iberia Yes, by redirecting me to the assistance that does not take seriouly my request, and which decided to compensate 5 passengers and refused without any detail the compensatio for 2 others (including me). #nothanks. Could you help me? #iberia
@Iberia Yes, by redirecting me to the assistance that does not take seriouly my request, and which decided to compensate 5 passengers and refused without any detail the compensatio for 2 others (including me). #nothanks. Could you help me? #iberia
@Iberia Yes, by redirecting me to the assistance that does not take seriouly my request, and which decided to compensate 5 passengers and refused without any detail the compensatio for 2 others (including me). #nothanks. Could you help me? #iberia
@Iberia Yes, by redirecting me to the assistance that does not take seriouly my request, and which decided to compensate 5 passengers and refused without any detail the compensatio for 2 others (including me). #nothanks. Could you help me? #iberia
@Iberia Yes, by redirecting me to the assistance that does not take seriouly my request, and which decided to compensate 5 passengers and refused without any detail the compensatio for 2 others (including me). #nothanks. Could you help me? #iberia
@Iberia_en#iberia , you remain at my disposal? Well could I have someone qualified that could help me with my case. It is an easy one. Same flight 5 passengers are compensated 600€ for technical issues. 2 passengers are refused. Let's go @Iberia@Iberia_en@Iberia_fr.
@Iberia_en FR Iberia assistance compensates 5 passengers of the same delayed flight (600€) respecting the flight compensation regulation CE n° 261/2004. But inequality seems normal, IBERIA refuses to compensate us and does not provide any reason. Any help to apply rule equally?
@Iberia No #iberia , I prefer staying public because you don't help. 1st you claim you cannot help. 2nd you redirect to the assistance form. And we both know assistance is not helping by copy pasting generic messages to customers. Feels great to flight with you!
@ManuelTmc How does it feels @Iberia@Iberia_fr@Iberia_en. Seems your passenger right policy has a good impact on customer feeling upon your assistance service. By the way did you find the time to review my compensation? #SCAM#scammer. Have a good day!
@ManuelTmc C'est vraiment un carnage! @Iberia@Iberia_en@Iberia_fr, vous avez quelque chose à dire ? Vous me refusez 600€ et vous le donnez à 5 amis sur le même vol, c'est osé comme manque de respect ! #arnaque. @courbet_julien venez moi en aide :O !