🚨Pathetic EV experience! My @TataMotors_Cars#TiagoEV threw a HV Critical Error mid-trip with family & REFUSED to start. @Tataev@TataMotors customer support had ZERO solution. Towed 150 KM to service center! Unacceptable ! @Tataev please escalate — this needs accountability!
1 month at Garve Motors for an EV battery swap, and the lethal defect is STILL repeating.
Worse, the Service Manager's response to me: "If you keep raising complaints, you won't get any support from any dealer"
Is this your official policy @TataCompanies@TataMotors_Cars@TATAev?
want to support Indian brands, but at what cost? Severe financial loss, mental trauma, and a death trap of a car. When we raise our voices against a failed 1-month repair, we get bullied into silence. How do we trust @TataMotors_Cars@TATAev?
@TataEVClub@ExpWithEVs@PlugInIndia
@Manhar_G@TataMotors_Cars@TataCompanies@RatantataFans@MORTHIndia Facing a similar situation!! My Tigor EV just stops in the middle of the traffic in Neutral condition. Was delivered after a Month saying the HV battery replacement was approved and delivered. And still no difference! Stranded in the middle of the road with the exact same issue.
@Tataev Please ensure the team reviews the full history and details already provided before calling. I do not want a routine formality call; I need someone with the ownership and authority to actually resolve the issue.
My Tigor EV spent 1 MONTH at Garve Motors for a battery swap. Got it back, and it failed immediately! Dropped to 6km/h at 20% SOC in traffic, threw a critical error & denied gear shifts. A total death trap.
Defective tech,incompetent service. Demand is a full refund or a new car!
After a month of my Tigor EV stuck at the service center (since Apr 29) due to the terrifying hazard of it dropping to Neutral in traffic, the battery has finally arrived. Glad it's moving, but @TataMotors_Cars@Tataev support was severely below average. (1/3) #TataEV
Getting a basic repair timeline shouldn't require exhausting corporate escalations. If Tata wants to retain owners, service needs a massive overhaul. Also, with 30+ day wait times for parts, @Tataev must introduce an EV buy-back/upgrade policy! (2/3)