This is what Customer Retention is all about. Delighting your customer to the point where they evangelise your brand and return time after time. Have a watch as the customer's of our clients receive SMARTSlip® with their orders. #CustomerExperience#smartslip#ecommerce#martech
Competition in the retail industry is fierce. Although the returning customer is critical to long-term success, they are becoming harder to retain for a second purchase.
Read how @MeRetain is fixing that problem for its clients in this case study: https://t.co/gOOCMECiyN
Introducing: Artwork Services.
If you're struggling to get going with designing your SMARTSlip®, then help is here! Send over your brand guidelines and get a bespoke SMARTSlip® design ready to go in the Content Portal. Learn more: https://t.co/XO1p4wsZDL
https://t.co/FuxwMgLwKl are delighted to announce that for 2021 and beyond we have now Partnered with @eden_reforest . We will be planting one tree for every 65 SMARTSlips printed to aid in the efforts of reforestation and poverty alleviation! Learn more: https://t.co/k3HYac2nCt
(2/2) once the problem is resolved on their end, but continue to see a small number of orders failing to process in the mean time. If you require support please contact [email protected]
(1/2) Please be aware we're seeing some errors in our system as a result of an Azure service outage detailed here: https://t.co/WMwwDNVRjg.
The cause of the problem has been identified and a release is in progress. We're monitoring Microsoft feeds to ensure we act immediately...
Thanks to Test & Trace, usage & visibility of QRs has accelerated. Getting your customer’s back to your website is what QR codes were born to do. Find out more about how you can use QR codes to increase your Customer Retention Rate here >>> https://t.co/q5s6nJH7ZB
It’s time to get Gifting right. 2020 will be the biggest year yet for ecommerce gifting. For many, going out to the shops and hand-delivering their gifts will no longer be an option, and so they will look to ecommerce to meet their needs. Read more here: https://t.co/jqgUuyDXnd
For Orlebar Brown, SMARTSlip® replaced an outdated & impersonal delivery note. Personalised content for each customer lead to a 2% increase in returning customer orders!
As an eCommerce Brand, it's hard to truly connect with your customers unless you take a step into the real world. Have you considered pop-up shops & experiences to help better communicate your brand to your customers? #ecommerce#branding#retailers#digitalmarketingtips
With this much growth and competition, differentiating yourself amongst an increasingly crowded marketplace will be vital for the long term success of your business.
Some new Shopify stats that we’re sharing today:
(1) Everyone is finally getting online: new stores created on Shopify grew 62% between March 13 and April 24, compared to the prior six weeks.
Physical experiences are vital for eCommerce retailers who are looking to make an emotional connection with their customers. P&Co co-founder @adisonclark , shares his thoughts on how brands can make best use of retail space in 2020 & beyond. #ecommerce#retail#customerexperience
New for 2020, we've curated a selection of Industry Leaders from the eCommerce world to co-host Day Zero. We're delighted to have @mentionmeshare , @Emarsys , @Follow_ILG & @more2ltd running the event's workshops.
Tickets & more information here: https://t.co/MNfJNj5uig
Day Zero is back for 2020! On May 7th, Day Zero will bring together thought leaders and innovators from the eCommerce world- offering insights into how brands can re-engage customers post purchase. Get tickets here>https://t.co/lb1Fi2ZJPg
"if you want more referrals, better customer retention and access to a content marketing channel you just can’t get any other way, you need a great unboxing experience."
Great blog on what can be learned from companies with fantastic unboxing experiences: https://t.co/py5uiODXuO