Worst service, zero accountability and customer harassment- @JioCare@reliancejio
I applied for Jio fibre connection, KYC is complete, payment is done, but no engineer has been scheduled, no update on website, customer care unresponsive as always.
#boycottjio
@Me_Mukherjee Hi Barsha, we are here to help. The engineer will visit your location at the earliest. Once the installation is complete, the engineer will give you a demo of all the services. You will receive an SMS with the Order completion code. Please share the code with the (1/2)
How shameful of @JioCare to have zero accountability. No work is done on time and they keep sending same msg to everyone but no real solution.
I rcvd the exact same msg 3 times but no specific date and time.
They took the money, won’t deliver or time or issue refund.
#boycottJio
@Me_Mukherjee Hi Barsha, we are here to help. The engineer will visit your location at the earliest. Once the installation is complete, the engineer will give you a demo of all the services. You will receive an SMS with the Order completion code. Please share the code with the (1/2)
@JioCare Nisha can you understand english??
I need a specific date and time of engineer visit
Stop using words like “soon” and “earliest”
Be more accountable please, I require the connection urgently, can you help me please
@JioCare I need a SPECIFIC DATE AND TIME OF ENGINEER VISIT.
Its been 48 hours waiting for engineer, this is highly unprofessional behaviour.
Customer care is unresponsive as always.
Or else initiate refund
@JioCare Please be more professional and specific, Its been 48hours now waiting for engineer.
Give me a date and time of the visit of engineer.
I need the connection urgently but I am being harassed
@Me_Mukherjee@NadiAirport Bula @Me_Mukherjee! We're truly sorry this happened, especially on such a special trip. We're actively working to locate your bag and will keep you updated via your preferred channel. If you have any questions or need support, feel free to DM us. Vinaka, Jone
@FijiAirways@Airbus Absolutely fraud on part of @FijiAirways
They didn’t load our suitcase on Cairns to Nadi flight and now can’t locate a simple bag with baggage tags on it. Careless, irresponsible and worst airlines to fly with @9NewsAUS
@FijiAirways@NadiAirport There is a flight on 08 July(tue) from Cairns to Nadi
WE WANT OUR BAG TOMORROW ANYHOW BY THIS FLIGHT.
Please escalate this matter, because it’s ridiculous how the bag hasn’t been found in TWO DAYS.
@FijiAirways lost my bag.
They checked in the wrong suitcase at Cairns, made us wait 1.5 hrs—then never loaded the correct one.
We’re on our honeymoon + birthday trip, travelling across Fiji islands.
Bag tag: FJ702590 | Ref: NANFJ47712
We need it back ASAP.
@NadiAirport
Not only my holiday is ruined but it has caused severe anxiety and inconvenience.
I am going around buying replacement of my stuff rather than enjoying the trip.
I didn’t pay
@FijiAirways
for this
@9NewsAUS@BBCNewsAus@TourismFiji@FBC_News
@Fly_FijiAirways lost my suitcase (Cairns to Nadi) & showed sheer carelessness. Everytime I asked the staff at the Fiji airport, they are clueless and their only response is “we don’t know”
I need my suitcase ASAP.
Baggage tag details - FJ702590
Complaint reference- NANFJ47712
@FijiAirways lost my suitcase (Cairns to Nadi) & showed sheer carelessness. Everytime I asked the staff at the Fiji airport, they are clueless and their only response is “we don’t know”
I need my suitcase ASAP.
Baggage tag details - FJ702590
Complaint reference- NANFJ47712
Not only my holiday is ruined but it has caused severe anxiety and inconvenience.
I am going around buying replacement of my stuff rather than enjoying the trip.
I didn’t pay @fly_fijiairways for this @9NewsAUS@BBCNewsAus@TourismFiji@FBC_News
@FijiAirways I need my bag ASAP.
Your carelessness has caused me trouble and mental harassment.
Buying replacement for my stuff in short notice is a different story.
@SkyNewsAust
Wow, thanks @bookingcom for the perfect pre-travel stress. Disabling my account right before an international trip, wiping out all my bookings, and offering zero help through customer service? Truly elite service. Exactly what every traveler dreams of.
@jagograhakjago