Megan Urpens

I am a million different people. One of us works in #PR.

[Megan Urpens @MegFelliFell]

@JohnLewisRetail I'm hugely disappointed with the service received. The (non) delivery of our washing machine can only be described as a disaster. Three reschedules, severe lack of communication. 3 weeks later and still no washing machine - with two small boys and a newborn. 🫠

[Megan Urpens @MegFelliFell]

So @easyJet cancelled our flight. The new flight removed our UpFront seating, removing large cabin bags; split up our family (2 parents, 2 babies), and pre-charged £48 for overweight luggage. THEN asked us to pay more than the original cost to add cabin bags. #youreshit #noteasy

[Megan Urpens @MegFelliFell]

@mamasandpapas I'm having real trouble paying via your website, it keeps informing me that "oops" something is wrong. Is there someone that can help me look into this? It's somewhat frustrating. Many thanks

[Megan Urpens @MegFelliFell]

@SW_Help You guys are the original retailers - it was purchased via your website. It's a monthly ticket on a Touch card on auto-renew for a year in order to get the 12th month free. But you aren't operating trains from my station, nor should I be travelling. So, what are my options?

[Megan Urpens @MegFelliFell]

@SW_Help hello, is it possible to pause continuous authority on a monthly ticket via Itso/Touch? I don't want to pay for a service I can't use (services from my stations cancelled), but equally don't want to lose my 12th month free. Many thanks

[Megan Urpens @MegFelliFell]

@amusementhub Hello, I'm looking to contact you regarding a potential partnership - is there an email address to reach you on? Many thanks

[Megan Urpens @MegFelliFell]

@SW_Help Hello, it works on a laptop, but not mobile phone. Thank you. Although I cannot change the date the money is taken from my account, just the date I need the new card which is correct.

[Megan Urpens @MegFelliFell]

@SW_Help Hello, I've emailed for help regarding my Touch Smart Card. I'd like to change the Continuous Authority date but can't see where to do this. So far I've only been told the team can't help and I need to do it online, which I already knew. Please can you help?

[Megan Urpens @MegFelliFell]

@SW_Railway Hello, I've emailed for help regarding my Touch Smart Card. I'd like to change the Continuous Authority date but can't see where to do this. So far I've only been told the team can't help and I need to do it online, which I already knew. Please can you help?

[Megan Urpens @MegFelliFell]

Nothing fills me with rage quite like some bellend standing right in front of me on an empty tube platform. #friday

[Megan Urpens @MegFelliFell]

@isyourhouse hello, I tried to call at 7pm yesterday but the line was closed and tried to reply to an email but it's failed twice - I'm just trying to confirm a delivery that I haven't received a confirmation email for. Thank you!

[Megan Urpens @MegFelliFell]

@ASOS_HeretoHelp hey ASOS, I ordered next day delivery on Tuesday, can you explain what's happening here?

[Megan Urpens @MegFelliFell]

@MadeToHelp I finally got through to someone on the phone who was very helpful. Courier company cancelled though 🤦🏼‍♀️

[Megan Urpens @MegFelliFell]

@madedotcom can someone please get in contact with me urgently. I've paid for delivery and assembly of a bed being delivered tomorrow - however the delivery notice says "no" to assembly. I'm not willing to accept the bed if I'm not getting the service I paid for.

[Megan Urpens @MegFelliFell]

@RevolutApp Is this the same for all customers? I'm in a foreign country without access to money. Excellent 🤦🏼‍♀️

[Megan Urpens @MegFelliFell]

#fitness fans in London, here's an event for you - Fridge Raiders #PowerPlay with Em Furey and Jake Quickenden: https://t.co/xVy9XB8uKM @EmilyFurey @JakeQuickenden

[Megan Urpens @MegFelliFell]

The Month in Social: https://t.co/bxYnxYc614

[Megan Urpens @MegFelliFell]

Have the day off. Woke up at 6am, worked until 12. 🤦🏼‍♀️

[Megan Urpens @MegFelliFell]

To the absolute dick that spent over £700 at @yoox on my @AmericanExpress, I hope none of it fits 🖕🏻

[Zeno London @ZenoLondon]

The pure joy of unboxing ingredients at the Gousto Chef-less restaurant. #unboxpossibility