Ok hear me out. Future Super Bowl commercial idea: split screen showing parents on one side getting Super Bowl ready (making game play for Costco, holding baby and running, etc.) and football players on the other side of the screen doing the same
#SuperBowl2024#SuperBowlAds
Just spoke with our 4th case manager @Hyundai. They literally told us they refuse to provide tracking info for the tool they supposedly shipped to Germany. "We have to just wait for it to clear customs." It's been stuck in customs for 7 months! Case# 21193088
@Hyundai@Hyundai_Global case#21193088 are you blocking our computer/tool needed to run diagnostics on our vehicle from being shipped here to Germany due to the class action lawsuit ? 🧐 https://t.co/KugP1dUUcv
@Hyundai_Global@Hyundai this is ridiculous. Our troops & their family can be called to serve overseas but we won’t properly SERVE THEM overseas!! Do the right thing and FIX THIS! 1 year of being passed around by your company & no repairs to show for it is absurd @DeptVetAffairs
@HMGnewsroom please fix this! My friend @MeghanSuydan and her husband in the Air Force serving overseas had their completely die on them due to a recall issue. The car has been parked at Munich for a YEAR with no resolve. 🆘 this is unacceptable
@Hyundai@Hyundai_Global@Hyundai ….did you see @MeghanSuydan’s response? If this is how you treat military members and their families serving overseas, I personally will make sure to share this with everybody I come in contact with how horrible the customer services is.
@Hyundai Yes, due to him calling her again to get a response. Let’s see how long this “solution” of yours takes moving forward. It’s already been one year 🙂
@Hyundai@TayWorr23 Instead of pawning it off on a case manager that has yet to reply to my husband’s response to her let’s get this expedited to a supervisor now. Again, THREE case managers in one YEAR and there has been absolutely zero progression.
@Hyundai@Ciaralovely Instead of pawning it off on a case manager that has yet to reply to my husband’s response to her let’s get this expedited to a supervisor now. Again, THREE case managers in one YEAR and there has been absolutely zero progression.
@Hyundai_Global@Hyundai case#21193088 we are now on our THIRD case manager in one YEAR. Our engine died due to a recall that’s your company’s fault yet nothing has been done to rectify the situation. We’ve paid $5500 in car payments for a vehicle we can’t even use.
At this point we need another tool shipped out or a full payout on our vehicle plus the monthly payment we’ve been making on the loan. I cannot believe this has gone on for a YEAR as of today. Shame on you, @Hyundai