Author, initially of children's books under the pen name "Glenn Coe", wannabe guitarist, retired from IT B2B sales, part time golfist. Was the future, once.
@holly_mead_ The Consumer Protection from Unfair Trading Regulations 2008 were supposed to put an end to this. They require ALL material information (defined as anything that might affect the decision of an average buyer) to be disclosed to potential buyers. Want a copy?
@AsdaServiceTeam No reply to my question about petrol price differences. It's now 6p a litre between your Perth store and Aberfeldy. Not justifiable, especially when a Gulf station 10 miles away is 2p cheaper than Asda Aberfeldy. I thought you guys were on our side?
@AsdaServiceTeam Can you please explain why the fuel at your recently opened Asda Express in Aberfeldy is about 5p per litre more than the main store in Perth? And why you say 24 hour fuel when there is no means to pay outside the store opening hours?
@OVOEnergy Yet another broken promise on top of more lies from your "customer service" people. I was told I would DEFINITELY get a call today from a complaints resolution specialist. Nobody called. So I still don't have an accurate bill I can actually pay. What a joke.
@OVOEnergy You have more faith in Mr Musk than I do. Still locked - because of "unusual" activity. Which is unusual because I never use Twitter - except to complain to OVO. In the last you have never been able to help. You never respond to anything. I am following you - but not for long.
@OVOEnergy I tried to use the link and when I pressed SEND a message flashed up from Twitter saying my account was blocked. They asked me to prove I was human by taking a test with a rat and cheese in it. I give up. You can call me instead. 23808383.
@OVOEnergy Siraj, This arrived when I was out of the UK. I'm tired of giving feedback. I want someone and something to fix this complete mess. I have two complaints open, neither has been actioned. If you want that info I won't provide it on an open feed. DM me.
@MINIUK Twitter has locked my account without explanation after I composed a DM to you. Which has now disappeared. Talk to Christi Stoltz at MINI finance. She has all the relevant details.
@MINIUK Still no response from you or your customer "service" dumbo about my £75 compensation for your crap service. How bad are things getting at MINI when you can't pay out a measly £75? You have completely lost whatever plot you may once have had.
@MINIUK First you try to overcharge me for mechanical work, then you try to take £5k from my bank account without asking, and now you can't even pay me the measly £75 you offered as compensation for your errors. Just what is going on at MINI? Is there any customer "service" left?
@UK_Husqvarna Why have you blocked my email to [email protected] reporting a problem with my Flymo Speedi-Mo 360C? It's the email address in the original instructions. No phone number. Is there anyone at home? Do you actually have an UK customer service function?
@YourSSE No it's not. It's been that way for ages. I have already DM'd you on many occasions to point this out and you have never replied. My complaint is now being investigated by the Ombudsman. Suggest you contact them. I'm done with SSE.
@YourSSE Congratulations. Your useless App has now wiped 3 months of data from my account showing zero balances. I presume you will back this up with a zero bill? Why do you produce something that is not fit for purpose? How can I trust anything you bill me for now?
@YourSSE WTF is going on? For two days now your App has recorded consumption double what was showing on the smart meter. Then the App was offline for days, then all the data disappeared. How can you possibly be trusted? Disgraceful service. Tired of your rip-offs. Sort it out now
@YourSSE And you have not read it properly. You have had all this information for 2 months now yet you still cannot answer a basic question. You have not processed my complaint. You keep lying to me about escalation and people calling me. You might fool yourselves but you don't fool me.
@YourSSE Once more, massive difference between the App and my Smart Meter. Yesterday, £23.24 on the App, £11.47 on the meter. Day before it was £1.80 and £10.56. No data in the App. How can you claim this is better when it's just plain WRONG! 67p or 6p a kWh? Who are you kidding?