raised a ticket because the issue remained unresolved, but it was closed without a resolution. Your escalation matrix says HCS → CGO → CEO, yet my portal shows “Open Escalations (0)”. @policybazaar, I seek immediate claim resolution and compensation for the prolonged delay4/4
@policybazar I followed that instruction and resubmitted the documents on 22 Aug. I continued calling every couple of days to ensure there was no further issue. Today, 7 Sep, there is still no resolution or meaningful update. Each time, I explain the entire history again.3/4
Despite this, I spent 15–20 days repeatedly following up with different members of your team. I was told multiple times that nothing further was required and the claim would be processed. I was also told it would be done “tomorrow”. Then I was asked to resubmit documents.2/4
@policybazaar This is not a case where I simply submitted a claim and waited. Before my mother’s cataract surgery, I was continuously in touch with your team to understand the process and ensure a smooth claim experience. I followed your team’s instructions at every stage.1/4
Rename InstaHelp to InstaReschedule @urbancompany_UC
❌ Aug 4 & 6: Cancelled last minute
❌ Aug 8: Rescheduled 3x in 1 day
❌ Aug 9: Dumped to 7 AM!
4 dates, 0 service. Expecting us to wake up at 7 AM after flaking all week?
@abhirajbhal@ConsumerGriev 📹
#UrbanCompany
Rename InstaHelp to InstaReschedule @urbancompany_UC
❌ Aug 4 & 6: Cancelled last minute
❌ Aug 8: Rescheduled 3x in 1 day
❌ Aug 9: Dumped to 7 AM!
4 dates, 0 service. Expecting us to wake up at 7 AM after flaking all week?
@abhirajbhal@ConsumerGriev 📹
#UrbanCompany
Rename InstaHelp to InstaReschedule @UrbanCompany_IN! 🙃
❌ Aug 4 & 6: Cancelled last minute
❌ Aug 8: Rescheduled 3x in 1 day
❌ Aug 9: Dumped to 7 AM!
4 dates, 0 service. Expecting us to wake up at 7 AM after flaking all week?
@abhirajbhal@ConsumerGriev 📹
#UrbanCompany
@learner_90@MotilalOswalLtd@AnilSinghvi_ small 15 minute glitch on any broker server will be highlighted immediately but you don't do it for motilal.
Second time this year , not fair
What's wrong with @MotilalOswalLtd application!!
I'm in middle of intraday and now I can't login back , facing this issue from morning!! What sort of application you launch???
#motilaloswal worst experience ever
#nifty50#sensex