Mel

[Mel @Mel16560774]

@TUIUK When are your stores due to re-open you website states we only have until the end of may to amend this is proving difficult and we have already been trying for the last 3 was to sort this out!

[Mel @Mel16560774]

@TUIUK feeling really let down , your web site states if you want to amend your holiday to go to mange my ... we needed to payoff a holiday today ... we have tried calling all week and spent apx 10 hours on the phone waiting to be connected. We’re suppose to be travelling 27/6?

[Mel @Mel16560774]

@TUIUK Is it possible please for someone to call us. Our holiday is due for payment nd should have been paid last week but in the light of what is going on we would like to amend it. If I give my details in here is it secure?

[Mel @Mel16560774]

@TUIUK Hi Hannah we booked in store but would now like to amend our holiday as we are due to travel in June and would like to take the option of moving the holiday as recommended by yourself we could amend free of charge