Mel Mehmet MBE

[Mel Mehmet MBE @MelM01]

@BritishGas You don't seem to allow DMs so how should I contact you?

[Mel Mehmet MBE @MelM01]

@BritishGas you asked me to contact you following my review on trust pilot, quoting TrustPilotResolve

[Mel Mehmet MBE @MelM01]

@BritishGas Name is Mel Mehmet. I don't have a homecare number

[Mel Mehmet MBE @MelM01]

@SageAppliances just so you know. When @NespressoUK repair one of your machines, they send it back as a self assembly and don't seem to thing this is wrong. Just received this back today!

[Mel Mehmet MBE @MelM01]

@NespressoUK why will no one come back to me on my machine. My machine has been off ' for repair' and this is what I've just had returned to me. thanks for a great job Nespresso.

[Mel Mehmet MBE @MelM01]

@SoEnergyUK I cannot believe that you still haven’t responded. Do you have no comprehension of what it’s like to look after a customer? #CustomerSupport #CustomerExperience #CustomerServiceFail

[Mel Mehmet MBE @MelM01]

@SoEnergyUK I’ve sent you several emailed regarding concerns over my bills and no one replies. This is so stressful! Please would someone contact me.

[Mel Mehmet MBE @MelM01]

I have sent you a DM. Please would you help me? #CustomerService is non existent at the moment!

[Mel Mehmet MBE @MelM01]

Please would someone from @skytv answer me. Otherwise I’m just going to email the entire Board

[Mel Mehmet MBE @MelM01]

@skytv I’ve been lied to by both Nazam and Noorunnisa, the advisors I spoke to. I recorded both calls, and they promised me calls back within a day, but neither of those calls ever happened. To make matters worse, they’ve now stolen money from my account!

[Mel Mehmet MBE @MelM01]

@skytv I’ve been lied to by both Nazam and Noorunnisa, the advisors I spoke to. I recorded both calls, and they promised me calls back within a day, but neither of those calls ever happened. To make matters worse, they’ve now stolen money from my account!

[Mel Mehmet MBE @MelM01]

@skytv help me. I’ve been promised by 2 advisors that I would not be charged for non return of equipment (I have the calls recorded) but still your charging . I’m being lied to each time I call and no 1 is willing to help #LIES #CustomerService #CustomerExperience

[Mel Mehmet MBE @MelM01]

@skytv @skytv please can you help me. I’ve been promised by two of your advisers that I would not be charged for something (I have the recordings) but still your charging. That’s #stealing

[Mel Mehmet MBE @MelM01]

Quite telling that it is impossible to get hold of this company once you have placed an order and they have received your money!
#ScamAlert

[Mel Mehmet MBE @MelM01]

#CustomerExperience #CustomerSatisfaction #CustomerServiceFail

[Mel Mehmet MBE @MelM01]

#CustomerExperience #CustomerSatisfaction #CustomerServiceFail

[Mel Mehmet MBE @MelM01]

@leaderonlineUK placed an order, you've sent a very dismissive vague email telling me that some of the doors are out of stock & I won't get anything for 2 months. I've emailed & phoned twice but you don't respond. Shall I ask Amex to cancel the order or is there another option?

[Mel Mehmet MBE @MelM01]

@leaderonlineUK placed an order, you've sent a very dismissive vague email telling me that some of the doors are out of stock & I won't get anything for 2 months. I've emailed & phoned twice but you don't respond. Shall I ask Amex to cancel the order or is there another option?

[Mel Mehmet MBE @MelM01]

@MercedesBenzUK I've done all that...you told me to email in and I did. I had no response. How do you suggest I continue? As soon as this stops being public, you stop caring and start ignoring me. What's the best way of actually getting a meaningful response from you whether or not it's public?

[Mel Mehmet MBE @MelM01]

Don't believe the hype...so unreliable since new and @MercedesBenzUK aren't interested in helping. Utter #crapcar

[Mel Mehmet MBE @MelM01]

You've had emails, calls and tweets from me. You'll find details of my email in most of those.

[Mercedes-Benz @MercedesBenz]

@MelM01 Hi Mel, thanks for reaching out. Can we ask when you sent your email? It might be worthwhile giving the team a call on [phone]

[Mel Mehmet MBE @MelM01]

Just read my previous messages to you and you'll see when I sent it! Last call to you resulted in someone hanging up on me....#CustomerExperience #Supercars

[Mercedes-Benz @MercedesBenz]

@MelM01 Hi Mel, thanks for reaching out. Can we ask when you sent your email? It might be worthwhile giving the team a call on [phone]

[Mel Mehmet MBE @MelM01]

Been a loyal @MercedesAMG customer for years but this is the last. Useless #CustomerService. Any suggestions on what I should go for next? #Supercars

[Mel Mehmet MBE @MelM01]

Don't believe the hype...so unreliable since new and @MercedesBenzUK aren't interested in helping. Utter #crapcar